Bank of Oklahoma Mobile 4+

I have had an account with BOK since 16 years old. I’m now 50 and I would never bank anywhere else. When everyone started doing bank fees, you let me “grandfather” my free checking instead of starting a new account. I was so excited when we refied our house and our mortgage was with BOK instead of getting transferred over and over. We have two checking accounts, our mortgage, and a savings account. I love the savings account because I can transfer money anytime and everytime I use my card, .50 gets put into it. The online bill pay and remote deposit makes my life so much easier. I trust BOK because they have caught fraudulent charges on my card before and got my back when we travel, so easy to exchange money and put alerts. That’s it…thank you for having an efficient bank and good employees. Long overdue kudos!

I’ve been using the Bank of Oklahoma app for around 7 months since I first opened my checking account for direct deposit at my job. I’ve never had a problem with this app, including the reports of Touch ID not working. Everything worked just fine for me. Until this last update was installed. As soon as the update finished I went to check my balance, and the app brought me back to the home screen. This repeated until I deleted the app and reinstalled it. I then opened the app to see that everything appeared to be working correctly. I thought maybe it was a bug with the installation on the update on top of the older software. I logged in, and sure enough my account was fine and everything was great. That was until I tried to reopen the app, and it crashed again and again like before. I thought maybe it was the new phone, and I had Touch ID set up with my account. But then I tried it with my iPhone 6S+ and got the same exact results. Both my iPhone 6S+ and my iPhone XS will not open the app without crashing until the app is reinstalled. Please fix this, it is very inconvenient to have to reinstall and log back into my account just to see what my remaining checking balance is. Thank you.

I’ve been a member of Bank of Oklahoma since 1990 and have had many service experiences with them - all very positive. I’ve used other banks as well, and I can tell you BOK is The Best. I’m older and an English teacher, so technical stuff isn’t always my favorite, but BOK’s bill pay app is hands-down the easiest to use. A couple of clicks and I’m done. I pay all my bills from here, so I have only the one password to remember (and protect). I am able to pull up the history of any account at any time. And on the rare occasion that the merchant makes an error or loses my payment, I’ve sent an email via online banking and BOK’s experts have responded immediately. They have been professional and gotten results every time. I can’t brag enough about how easy it is to use this bank’s online options. BOK is THE BEST!