Babylist Baby Registry 17+

Fantastic for moms, complicated for older adults, still 5 stars!

I have had to go through Babylist customer service twice, each agent I communicated with responded promptly and resolved my issue, far surpassing my expectations. I have never had customer service resulting in such immediate change before in my life, honestly. I had to try to return a breast pump that malfunctioned, and without any kind of proof/explanation of damage/sending back of the item, they communicated with the company and a completely new pump is on its way! I also had to return a book that I received two of, and instead of having me send the item back in, they sent me a gift card for the amount of the book and told me to donate it! So I was able to give it to my age-gap little brother, and that brought me joy. I would absolutely recommend Babylist to anyone. The only thing I would suggest is to try and make the gift giver’s side of things slightly more user-friendly, we had some elderly people that were unable to figure out how to put in the order number and did not want to give their email/receive news/Babylist promotions. That was actually how I received duplicates in the first place. Overall I would rate my Babylist experience at an 8/10 only for the struggle for my friends and family, for moms, this is an amazing service that I would absolutely use again!

Great for new mommy’s

I would not recommend purchasing through the app as most parents have said. But, that does not mean you can’t access what you want to purchase but simply looking it up. This simply connects you to what you want to buy and pretty much totals it up for you. Of course you can purchase in the app but I see there are a couple issues with that. Aside from this, it’s perfect for all the tips it gives you as in what infant car seat should I buy? Should I get a nanny? Should I take off work? Or my personal favorite, how much clothes should I buy for the baby?!? Do you research use the app to your advantage but don’t expect it to do all of it for you this is not a cure all but it is a very helpful push in the right direction. I’m a first time mommy and this has calmed my nerves so much so, to the point where I have everything in my registry that I want and a few extras. I highly recommend this app if you want to plan a little and calculate how much you will be spending! Again do your research with diapers, wipes, soaps ahead of time so you can figure out how much you might be spending! Good luck to you all and I hope this helped!!

Good Registry-Stay away from Babylist Health

I used Babylist for our registry and was generally happy.

HOWEVER, beware the Babylist Health division of this company. I attempted to order a breast pump through Babylist health because I know my health insurance covers pumps. I made my order and provided my health insurance info, and the order seemed to go through just fine. About a month later they sent me a prescription form for my doctor to fax in, further indicating to me that everything was on track. My doctor confirmed they sent in the form but I didn’t hear anything for a while. Getting pretty close to my due date, I became nervous that I hadn’t heard anything/received any emails, etc. I reached out to support and after over a week of emailing back and forth I was told that my insurance was not compatible with their service and they would need to cancel my order. It’s infuriating that after 4 MONTHS since I initially placed my order, the only way I found out that they wouldn’t be able to provide this service was when I affirmatively reached out asking where my pump was. Unprofessional. Now, days away from my due date, with a return-to-work date looming in the near future, I am pump-less and have to start the process all over. Not stress that I need right now. I do not recommend using Babylist Health, even if you know your insurance will cover your pump.

Developer Response ,

We are truly sorry you had a poor experience with Babylist Health. We have since updated our procedure to identify insurance plans we can't support earlier in the process. While we understand this does not change your experience, please know we are continuously working to make things better and we value your feedback.