ATSC Support 17+

Allstate

Designed for iPad

    • 1.8 • 22 Ratings
    • Free

Screenshots

Description

ATSC Support is a way to help self-solve your technology issues.

The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us.

The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.

What’s New

Version 18.4

Includes minor bug fixes and performance improvements.

Ratings and Reviews

1.8 out of 5
22 Ratings

22 Ratings

Syl72 ,

Horrible tech process

Took forever to figure out how to sign in you have to put Allstate found that out by reading the reviews on this app. Allstate makes it almost impossible to speak to a live person. I had to re-order a new laptop due to the fact that the one I currently had burned out this is the second time my laptop burns out. I tried calling ATSC. It took me 10 tries in order to get a live representative. This app seems worthless for this type of issue

Joe909oop ,

Zero help

I did manage to login, only by reading these reviews and discovering about typing “Allstate” in the first field. But then after getting a technician on the chat I had lengthy waits between each response from him and after about 45 mins he just stopped responding and abandoned me and nothing was ever fixed. Later I checked the app and saw he had marked the ticket as “resolved”. Nice. Thanks for all the help.

RickyO123 ,

Allstate employee

this app is pretty much useless if your computer is down and tells you to use the app when you get to the app, it’s asking for credentials that nobody gives you but they have done away with the telephone service so God knows what you’re supposed to do

App Privacy

The developer, Allstate, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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