Ask Magazine: Science & arts 4+

Name: Ask Magazine: Science & arts
Rating: 2.3 (4 reviews)
Author: Cricket Magazine Group & Ethervision

Cricket Magazine Group & Ethervision

Designed for iPad

- 2.3 • 4 Ratings

- Free
- Offers In-App Purchases

Description

Ask, for children 6 to 9, will delight your child with articles, comics, activities, contests and more in each digital edition!

Pricing for subscriptions available:
- Single issue = ($2.99)
- 1 month subscription = ($1.99), automatically renewed until cancelled
- 1 year subscription = ($17.99), automatically renewed until cancelled

You may cancel your auto-renewal at any time.

Cricket Media's Privacy Policy: www.cricketmedia.com/privacy
Cricket Media's Terms of Use: www.cricketmedia.com/terms

Nov 16, 2022

Version 7.0.18

- New design to unify the desktop and mobile experience.

- All previously downloaded issues will need to be re-downloaded with this major update.

- New Menu: Allows quick access to all views in the app from top left toolbar Menu.

- Bug fixes and optimizations for the latest versions of iOS.

2.3 out of 5

4 Ratings

Even their App Support goes nowhere

There are issues with the way subscription are being handled.

When trying to make an account to be able to view the content on several devices you get multiple error messages, forcing you to purchase a single use option. And customer service is MOST CERTAINLY not helpful. I tried several times to use my 10 digit account number per the instructions and it never worked.

It is a shame because the content is superb, but the lousy delivery and customer service will scar the Cricket Media brand permanently.

Frustrating

Recently subscribed to Ask and received a digital subscription along with the paper copy. However, it turns out the subscription to digital access will not start until the print subscription starts in six weeks. Insane that a company in 2023 requires paying customers to wait six weeks to use a digital product. How is Cricket in business with this outdated subscription model?

not working

Not able to view subscriptions or individual issue purchased through iTunes. FAQ tips do not work. Customer service does not respond and if I was to subscribe through the publishers site my log in to let me see that would not work (I tried that too.). We love the printed magazines but the app does not function.

The developer, Cricket Magazine Group & Ethervision, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.