ASIFlex Self Service 12+
ASIFlex
Designed for iPad
-
- Free
Screenshots
Description
ASIFlex Self Service mobile application allows you as an ASIFlex participant to sign in to your account.
The mobile application is designed to allow you to file a new claim or complete unfinished claim(s). You can attach documentation to your claim simply by taking a picture with your smartphone or tablet or choosing an existing picture from your gallery.
You can also view information regarding your account(s) including:
・ Your annual election amount(s);
・ The remaining balance in your account(s);
・ Payments from and contributions to your account(s);
・ Previously submitted claims;
・ Unfinished claims; and
・ Other activity on your account.
What’s New
Version 14.0.0
• Enhanced quality settings for image uploads
Ratings and Reviews
Most recent UX changes make app less user friendly
I’ve used this app for the last 3-4 years, and have found it easy to use. In one of the recent updates (it’s now DEC 2020, so maybe in AUG/SEPT?) the Date format changed in the claim form and it is not user friendly at all (it does NOT following a US date format, no longer has a calendar drop down pick-select option), and when you try to submit the form, and the date is the issue (ie, you entered it MMDDYYYY instead of YYYYMMDD), it doesn’t tell you that the date formatting is the issue.
I also have had issues, like others have reported, where the claim page will not move on to the next page where I would upload the image of my receipt. I finally gave up and uploaded my claims through the website.
Disappointing since the app, while basic and not flashy, had been working pretty well for so long.
One additional recommendation: remove prior years once they are no longer eligible to submit claims under. It’s so annoying to have the app continue to default to those years when they are no longer valid.
It’s great...when it works.
I’ve used this app for a while now and it has worked perfectly. Something changed in January and now it is very rare that it will let me log in. I tried to submit a claim last night and was excited that I could log in. When I got to the supporting documentation portion, it froze and wouldn’t let me do anything else. I contacted ASI Flex and was told the problem is on my end, not theirs. Even after I have done everything suggested, it still has issues.
Whatever update was done last year really honked it up. Before I used it this year, I would’ve given it 5 stars. Not anymore.
Poor Quality
This app is just ok, especially if you like the look of jQuery UI from 2008. It crashes a lot and provides the minimum necessary functionality to file claims and see information. The user experience is clunky and unintuitive, but overall it gets the job done when not crashing.
Suggestion to the company is to try and modernize the application and make it more user friendly and stable.
App Privacy
The developer, ASIFlex, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Application Software, Inc
- Size
- 3.9 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © 2013 Application Software, Inc.
- Price
- Free