Ashley - Furniture & Décor 4+

Looks you love, priced right

Ashley Furniture Industries

    • 4.6 • 39.7K Ratings
    • Free

Screenshots

Description

SEE IT. SNAP IT. SHOP!
Our visual search feature lets you take a photo right in our app, or upload from your library, and instantly match what’s in your photo with our wide assortment of the latest home furnishing styles.

AR VISUALIZATION
With Augmented Reality (AR) you can select from an extensive list of AR enabled Ashley Furniture items and see how they look in your own home.

ASHLEY IN-HOME DELIVERY WITH WHITE GLOVE SERVICE, FREE FEDEX SHIPPING, ONLINE DELIVERY TRACKING (select markets)
Ashley offers convenience and flexibility when ordering and purchasing items for your home. Depending upon size and weight, your products will be delivered by Ashley In-Home Delivery or FREE FedEx Shipping. With Ashley In-Home delivery, you choose the day you would like to have your items delivered and we’ll take care of the rest. Ashley will place Ashley In-Home Delivered items in room of choice, assemble, setup, and will remove all packing material so you spend more time enjoying your new purchase. In select markets, we offer real time delivery tracking. The interactive map shows where your Ashley Delivery Truck is located along with your delivery window (not currently available in all markets).

SHOP OUR WHOLE CATALOG
You’ll also be able to search, browse and shop tens of thousands of home furnishings items including: décor, bedding, mattresses, mattresses in a box, outdoor furniture, living room, bedroom, home office, media storage, dining, kids furniture, lighting, wall accents, and much more.

STORE LOCATOR
Find the closest Ashley by using our store locator. Get directions, store phone number, hours of operation, and more.

ASHLEY ADVANTAGE FINANCING
Ashley offers friendly consumer financing. Apply in the app, online, or visit an Ashley location to view finance options available to you.

What’s New

Version 1.82

This version contains feature enhancements and major bug fixes.

Ratings and Reviews

4.6 out of 5
39.7K Ratings

39.7K Ratings

CaliTexan57 ,

Online support

We have spent thousands with Ashley’s yet our one attempt at online shopping has been not so positive. We purchased a table and 6 chairs. The chairs were shipped by UPS for some reason. They had the wrong address and we did not receive them. We were notified they were returned. The table was delivered by Ashley’s. They had the wrong address still. I had to flag the truck down. This is a month ago. I cannot get a live person to contact me. I have emailed. Facebook messenger no results. COVID or no Covid this is terrible customer service. All i want is my purchased items. I would seriously think twice about further dealings with this company.

EMT Ali ,

False advertising

The app advertises free deliver but fails when you place your order . When you attempt to call customer service no ones answers . It’s a scam to get you to go into the store . When I arrived at the store I was told there is so such thing as free deliver and was charged an extra $100 for delivery . I’ve attempted to contact customer service via email however I have not received any response. Again the app stated false information that customer service will get back to you In 24 hours . As of right now it’s been one week . I would of taken my business elsewhere but I’ve already been approved for there credit prior to going in store , and I wasted so much time with this app by the time I went into the store there was no time left to shop around .

Cecelia1972 ,

Ashley in general

Over 2 hours on hold to track down a delivery to find out that the furniture isn’t in stock yet. Can’t find the order on the website and cannot link the existing order to my profile on the website. The app doesn’t recognize anything to include the tracking feature. Ashley Home Furniture as a company is falling apart. Good luck finding an English speaker in chat. It takes 7 minutes to get one chat answer and by then the chat was switched to another service representative who has no idea what the last one said. It’s all trash. How Ashley will survive the pandemic in 2022 is because you’re all assuming Ashley has actual customer service. This is by far the worst $9000 USD experience.

App Privacy

The developer, Ashley Furniture Industries, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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