APGFCU Mobile Banking 4+

Tremendous improvement

This newest app gives the user a lot of control and ways to identify and track your financial transactions. One thing I see lacking is an ability to go back and forward on transaction pages from the top. As of now, you have to scroll all the way down to either go back or forward another page.

Developer Response ,

Hello! Thank you for taking the time to review the app. We appreciate your feedback and will share your suggestions with the development team.

First-degree robbery

I don’t know if it is the bank or the app, but it constantly takes my money. Let me explain.
When you are living paycheck to paycheck, as I am, every dollar is accounted for. That being said I do not add up every penny I spend as I’m spending it a lot of times I will just open the app and see how much I have in my checking account, and I’ll purchase whatever it is that I might be getting a coffee whatever. But yet apg continuously charges me overdraft fee. I will look at the amount of money I have in the bank in my checking account and then I will purchase something for that amount or close to it. Just to turn around and find out that there was something else pending so they hit me with overdraft fee and they do this constantly!! You’re telling me in 2024 with the technology that there is today that if you don’t have that amount of money in there, they can’t decline it? cash app does it why can’t a real bank or a credit union?

App Needs More Wirk

The app is ok but it’s not very intuitive. For example, you can “transfer” money between all accounts except your Visa account. To transfer money to your Visa account you have to go to “pay loan”. To select an online statement, you have to select your account (which you’re already in your account) then select search (which is redundant) then select your statement. Once you’re done viewing that particular statement, you have to go through the same convoluted process again to view another statement. Also, I should be able to view a statement from the account I’m already in, i.e. if I’m in my Visa account, there should be a button on that page to say, “View Online Statement”. Not very user friendly.