Angelika Film Center - USA 12+

Purchased two tickets in the app last Saturday only to have the Mosaic location not honor them. They didn’t see the tickets in their system even though I had the email confirmation, the email tickets, and the tickets in the app. Theater manager made me buy a second set of tickets and refused to assist in any meaningful way. Told me to take it up with my credit card, which of course told me to contact the merchant. I reached out to Angelika support that same evening and have heard nothing since. Don’t buy tickets online or in the app, and don’t count on the inept management at Mosaic.

Was this app released just to troll users? Or poll users? Or feed off the energy/create energies of frustration, anger, in folks?
If anyone turned in something like this in school, they would fail!! It's disrespectful to actual UI design to release this publicly. I feel disappointed in everyone who approved of this embarrassing release in Spring 2024. An app like this in 2024. YIKES! To the ones who were not listened to/over ruled please know you deserve better environments for your time and talents (((HUGS))) Time is a precious resource as are you. Happiness. Value. Values. To feel valued. This app needs a redo. Try again.

Im not sure why it’s so hard for Angelika to create a decent app. I’ve always had various troubles with it but now, since the last update, I can’t even purchase tickets in the app. I pick my seats, skip the extra food, go to payment page, enter my credit card and then before I even hit submit it the screen just goes blank and freezes. This has happened over and over again over last several weeks. It’s so frustrating that this app can’t get its act together for even the simplest things!