AmFirst Alerts 4+

I love the idea of the app and receiving/managing alerts without having to hassle with phone calls... BUT this app is terribly built, with too many bugs and glitches to be of any use. It doesn’t navigate between tabs easily, often freezing or dropping altogether and forcing me to start over from my phone’s home screen. I receive several notifications every day that have nothing to do with my account activity. It’s an notification saying ‘card information updated’ and it occurs every time I close the app AND usually 3 times throughout the day randomly. Opening the app always reveals the same card information and has become increasingly more frustrating over time. There are options for customized alerts for certain amounts or transaction types. Again... a great idea, but for me, toggling those options back and forth hasn’t changed anything. I still receive the same alerts (most of which are false alerts) regardless of my preference settings. This app has potential to be a great tool, but it’s a long way from being functional, let alone convenient. Needs a LOT of work.

This used to work fairly well. Now it does very little. It will only show one card at a time, and there’s no controlling which one it shows. If you deactivate a card you might not be able to pull it back up when you need to use it again.

It no longer shows transactions, and it can’t be used to authorize the ones the system flags. That now has to be done on the phone through an IVR system. This app is quickly becoming pointless.

I got to my app to activate my card and guess what? It says my card isn’t linked. So I go to the register part of the app and it’s showing a tab where I can click to unregister my card. Yet my card isn’t showing linked. I try n make an online purchase… guess what? It was declined. So basically my card still linked to the app and I don’t have access to activate it. Oh it’s the weekend so I won’t get to deal with customer service till Monday. This is absolutely insane.