Amcrest View Pro 4+

If all you need is a camera to record a motion event day or night, the cameras work good. However, if you want an app in order to access and change settings, view events, add a new camera, etc., THIS APP SERIOUSLY STRUGGLES! The ease of use lacks tremendously. You have to constantly bounce back and forth between the menus and options in order to figure out how to make something work correctly. I find myself having to keep adding my cameras into the Live View mode because some other option/function has removed them. Most recently, one of my cameras (camera A) pushes a notification of an event. When I click on that event on my smartphone’s home screen, the app tries to load another one of my camera’s (camera B) recordings. I am then prompted that there is no recording on camera B. I contacted customer support and they had me double-check different settings for camera A. All which turned out to be set correctly. Amcrest prides themselves on having US based customer support, but giving an Indian the name “Dexter”, “Mikey”, “Joanie”, “Trish”, etc. when there clearly is a couple of oceans between America and where their accent places them, does not fool me.
Step up your game Amcrest. There are other products out there that work seamlessly and have a better UI than your app.

I just bought the 720 camera and connected it. I followed the prompted guide on how the app works and it seems pretty straight forward. No issues thus far. I only have one camera, but if you tap the top right button to select your camera or add camera, it doesn’t seem to be difficult if you have multiple cameras and there is a feature to monitor multiple feeds at once. I’ll prob get one more camera in the future. I will be using this mainly as a baby monitor. It was a great deal on Groupon during Black Friday and I couldn’t pass it up. Does what I need it to do, see my baby via my phone ( instead of a stand alone monitor I’ll have to carry around.) I don’t plan on using the camera while away from home so the issues about logging onto the app while connected through a different internet source (cell or other WiFi) doesn’t apply to me.

I also had difficulty setting up the device via WiFi so I used the Ethernet cable and it was quick. I could unplug the camera and move it with no problems reconnecting. I noticed a few people mentioning network re-setups was difficult, I would just factory reset the camera to default and reconnect. Seems faster- per the manual online- (reset button/light is next to the Ethernet plug, press and hold for 10 seconds- for the WPS, push once and release reset).

As many have said, the cameras are great, but the purpose of purchasing the camera for me was so I could use the app when I’m away from home. This is even more important with how much I travel. When the app works, it’s not that terrible. However, I receive a “Failed to connect...” error constantly. Sometimes shutting off my phone and restarting it allows the app to work, but this is rare. Instead, I have to uninstall the app and reinstall it. This poses an incredibly challenging problem as this happens constantly when I’m traveling. I can’t connect to my camera after reinstalling the app if I’m not on my WiFi and don’t have my camera handy. I shouldn’t have to hold my breath every time I open the app and hope to high hell that the camera actually connects. Please fix this failed to connect problem. At this point I’m ready to buy a different brand just so I have an app I can rely on.