AK-Fi Home from GCI 4+

Love it for monitoring my friends and family and how much data we use. Can easily turn off devices if I accidentally left them on (smart bulbs, tvs ). However, I have enabled the setting to get notified when certain people arrive and leave the WiFi, but it does not seem to work.

This app is the worst app I’ve ever used. Supposed to assist you with your in home internet, but does everything except that. It’ll show you how much data your devices have used in the past month (somewhat accurately) but won’t run a speed test ever. Just continuously says “calculating” before it gives up entirely. Don’t even try to enter the menu/profile. On an iPhone, it’ll crash the app as soon as you touch that button. So if you’re okay with never being able to do anything you need to do on your in home internet app, by all means download this app… if not, just go on the website or call GCI (if they even answer) b/c this app won’t do anything for you but make you more frustrated.

If you expected this to work then you must be new to GCI. This app removed many of the options we had when using the web interface and made everything less intuitive. For example, how do you turn off WiFi? I don’t want it because I’m using my own router and this one is just interfering with my signal. Or, how do you change channels for WiFi? Those are all standard, basic features of any router. Who decided that customers shouldn’t be able to access those settings? But, that’s GCI for you… Avoid like plague.