Airtm 4+

I love what AirTM has done for me so far. I use the app a lot… and the issue is it doesn’t remember my credentials, I have input my credentials every time I open the app. They should just adopt Face ID like the vast majority of apps that offer a login feature.

Hello, thank you for your feedback, this is not the experience we want for our users. If you have any doubts and/or questions please write to socialmedia@airtm.io and we will assist you.
Regards,

The ability to use this app is restricted for users in the US, basically USDC is a form of digital currency, if you try withdraw money using a P2P and you are in the US you won’t be able too. The only way to communicate with support is via email, I spoke with Thomas Subero and he tried to somewhat assist me until he got tired. Please do not use this app as any money you have in there will be stuck. I found a solution but not sure for how long, use the app Vibrant and from there withdraw your money from AirTM, paste the digital address provided in Vibrant and there is no memo to be added. Add that information to the withdrawal in the AirTM app. This will transfer the amount from AirTM to vibrant from vibrant you can use the crypto to buy gift cards and at the very least use the money. Hope, this helps someone. Overall, terrible platform for US users and should be banned from the App Store in the US.

Hello Ardelarosa87 Your satisfaction is our priority! Our support team is available to provide you with personalized assistance. Please write to: socialmedia@airtm.io We value your patience and trust, thank you for being part of our community!

I’ve been trying to verify my identity on their site for over an hour. Their directions say to email your documents to their support email for mental review, but when you do that they respond clueless saying they need to you go through the same process that doesn’t work and refuse to do a manual review. Idk if you want to trust these people who don’t seem to understand English or have a working procedure to verify your account with access to your bank account but good luck if so!

Hello Indisbelief69, thank you for your feedback. It is not the experience we want for our users, we apologize, our team will take into account your suggestions.
Regards,