AES Student Loans 4+

Avereo

    • 4.6 • 15K Ratings
    • Free

Screenshots

Description

The AES Student Loans App makes managing your student loan account as convenient as can be! Manage your AES account from anywhere, anytime!

ACCESS YOUR ACCOUNT
· Create your online account
· Enable Touch ID or Face ID for lightning-fast access to your loans!
· Recover your username or reset your password if you're having trouble signing in
· Use verification code to securely access your account information
· Change your password and manage your biometric login preferences from your account profile

ACCOUNT DETAILS AT YOUR FINGERTIPS
· Visualize your loan balance
· View your individual loan details
· See a history of payments you've made
· Update your contact information and manage saved bank accounts
· Access your bills, letters, and tax documents
· Upload photos of documents required for account change processing

MAKE PAYMENTS
· Schedule payments quickly with saved bank accounts
· Target payments to specific loans
· Payoff loans (with current or future date quotes)

MANAGE DIRECT DEBIT
· View Direct Debit details
· Suspend a scheduled Direct Debit payment
· Cancel your Direct Debit agreement

HELP CENTER
· Access American Education Services contact information for obtaining customer support.
· Submit account related customer support inquiries.

PLAN FOR SUCCESSFUL REPAYMENT OF YOUR LOANS
· Get payment estimates for repayment plans that best meet your goals
· Change your payment due date
· Review the status of your request for Income-Driven Repayment (IDR) Plans

What’s New

Version 5.1.11

Bug Fixes

Ratings and Reviews

4.6 out of 5
15K Ratings

15K Ratings

Masked Menace ,

White screen

This app used to work great for me. Now it tells me every time I login that my phone isn’t a trusted device (which I’ve always used to access my account) and then when it finally lets me in, I just get a blank white screen. Tried uninstalling and reinstalling the app, same thing happened. Had to go online to make my payment. One star for not being able to use this app in any capacity at all. Thanks AES

cmcrhit ,

FACE ID NEVER WORKS

Face id never works!!!if my bill is past due for 6 days your message says my payment wont satisfy the amount due. how can it be delinquent if i pay the past due and the next payment isnt due until the end of the next month? your app is so terrible and i am so busy working 2 jobs (because the education level attached to this loan that i had for over 22 years now while working in in this field just wont pay for it)! The education should not be that expensive if the field of study does not pay for it in the long run..so my bill is always late because i cringe when i have to try and sign in on your app because it never works…none of my other bills are late as their apps work correctly…complained millions of times before but i know it won’t get fixed somas long as that happens expect it late. i work and do my job so you do yours!

Duggystyle ,

Always a hassle

I was told that I had a forbearance (due to COVID) for a certain amount of time, so I wasn’t paying my monthly bill. It wasn’t until my credit score dropped 120 points from 740 to 620 that I found out I missed 90+ days worth of payments for 4 school loans. I was never told that my payments were due again. Now I can’t refinance my home loan to a lower rate because of my credit score. A phone call or email would have been nice!
Also, I should not even owe school loans because of my time in the military, but AES doesn’t (or didn’t at the time) employee a single person that can help military personnel or veterans with the government-guaranteed payments written in their contract.
AES seems to enjoy making maximum profit from their customers by ignoring their ethical obligations to help us.

App Privacy

The developer, Avereo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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