aeris 12+

They should have just given you a remote control with the purifier because that’s all this app does. So many of the features are confusing or just plain don’t work. It gives an indoor and outdoor AQI but I’m not sure how reliable they are. The graphs to track it never update and the programs don’t work either. The program feature in the app was the whole reason I bought this air purifier. I wanted to program the bedtime mode (since it’s in our bedroom), fast clean times when we aren’t home and the noise wouldn’t be a bother and also adjust the fan speed depending on when we are home and not home for it to run more efficiently. But it doesn’t follow the programs. They all deactivate upon creating them and when you toggle them on, they deactivate again. It take so much work to setup these programs and then they don’t even work. Every time I put the device in smart mode, it just goes to the high fan speed even though it’s reading an AQI of 1 or 2 (which is nearly perfect). So that’s why I question the accuracy of the AQI reading and find this app to be pretty useless. You can remotely change the fan speed in manual mode on the app. That’s all that works. And since the purifier touch controls on the device are kind of sensitive, the remote control option is good to have. However they could have just made a remote control for the device instead of an app with a bunch of features that don’t even work.

Update: Reinstalled the app due to severe wildfire smoke and an outdoor AQI of nearly 400. Keep getting a message saying “oops”, servers are down, try again later. Two days later I still can’t log in. At a critical time when I most needed this Aeris to work as intended, it severely let me down. Time to give up on Aeris and buy another Dyson. At least that machine and the app both work properly.

This app is practically worthless. It frequently logs the account out for no reason. It also provides little functionality beyond basic remote control. The app shows outdoor and indoor AQI but that’s about it. The device fan will frequently speed up to top speed spontaneously out of the blue and both the app and device indicate an AQI of 999. That would basically be like standing in a carbon monoxide filled garage or the surface of Venus. It’s obvious something is either malfunctioning or a pollutant is strongly affecting the sensor. I never know because the app gives no reason for the sudden spike nor any other useful readings. Sometimes the 999 AQI quirk doesn’t last long. Other times, the purifier will run extremely loud until the device is powered off or put into sleep mode. Other purifiers with companion apps give CO2, VOC, particulates and other individual pollutant levels so you know exactly what is normal, elevated, or causing a spike. That is helpful for mediating sudden AQI changes. Merely seeing a 999 AQI tells me absolutely nothing.

Analytics are lame, app seems to randomly control filter speed. Even when filter is set to manual control, the app will automatically adjust the filter setting to its highest setting periodically. This doesn’t make sense, as the air quality according to the filter, is excellent, so why would it kick itself into high gear if reading says current air quality is excellent. Also the level of info aeris gives on filters is lacking. So while the filter seems to be doing a good job, the poor analytics means you just have to trust that it is. I have other filters that have no analytics, which is less annoying because I don’t expect them to tell me anything. When you expect info and get little of it, it’s kind of annoying. But the filter is beautiful and quiet on low settings.