Accushield Mobile 4+

Needs improvement

This app works great to check only one person in, but you should be able to check more than one person in at a time. You also should be able to check a resident out with the app . It’s a very minimal app.

Mixed review

I love that I can sign in relatively quickly when coming to see my family in assisted living. However, I dislike that I can’t edit my profile to remove a facility I no longer visit, and I also dislike that there is a red notification dot on the application tile on my iPhone that won’t go away. The “support” link on App Store doesn’t actually take me to a place where I can ask for help with these issues. Despite all that … if you’re visiting family in a facility that uses this system, yes you should download this app.

Developer Response ,

Hi, thank you for your rating and the great feedback. We would love to help figure out what is going on with the red notification icon. As time permits, please contact us at
techsupport@accushield.com or 800-478-5085 ext. 204 so we can get some more information from you.

We look forward to hearing from you!
Accushield Support

Bad user case testing: “Everyone has a phone” NOT!!!

This app does not permit you to alter your stored profile. The folks at the senior living facility (SLF) don’t know how to change the name associated with a mobile number.

My wife helped our young child sign in at a SLF. She had to put in a phone number, so she used her phone number and the child’s name. Later, she attempted to sign herself in, but because she used her phone number to sign our child in, the badge always prints with our child’s name for both of them.

There is no way to change this name.

I installed the app to try to see if it would permit the profile data to be changed. It does not.

How do you use the AccuShield system with people who don’t carry phones or families with young children? Think about it.