4FrontGo 4+

Ok, low rating is for 4sight

Transfer are easy, checking balances, and creating recurring transactions/ canceling them. But the 4sight their, spending tracker, is pretty useless.

UPDATE: 4sight has now been updated and is a far more useful tool. There are still some suggestions I would like to see such as choosing The style and what you budget. Right now if you had debt the only option they show for suggested pay off is the snowball effect meaning you pay off the one with the highest interest rate first. Where they could do something along the lines of the zero dollar budget, envelopes, Or stash and star method. But overall a great improvement

Developer Response ,

We're always working hard to improve the app. Thanks for your download and feedback.

Mobile app

The app is very nice, I use it almost daily. I appreciate the financial tools and linking to other accounts you’ve added. There are only a couple of things that I struggled with and wished it worked better. The one that comes to mind is the sync in my financial tools, it stopped working and I didn’t receive enough information on why it stopped working to resolve the issue. I spent an hour or so chatting with support, because the support person did not have the resources she needed to help me. We eventually figured it out. It was the two factor authentication token, It would not send to my phone because my husbands phone was listed as primary. So frustrating as it did not give me or the support information this detail. We figured it out the hard way.

Developer Response ,

Thank you for your review and for the feed back. We will take this information to improve troubleshooting going forward.

Fails miserably compared to the competition

I have accounts with other banks and credit unions and use their apps to deposit checks and pay bills with zero problems.
Your “capture adapter” issue when trying to deposit a check through your app has occurred for several years. Complaints at the branch fall on deaf ears and those poor workers hear it all day long.
If your customers truly are your priority then why give them a product they can’t depend on that has a problem you are aware of and then do NOTHING about it?
We also had an incident of someone trying multiple times to log into our account. It successfully locked us out but we were never notified. Again, is that how you care for your customers?