3D Dinopedia: Paleontology 4+

I recently bought standard, then premium. I deleted the app, and reinstalled it but I didn’t have premium but i did have standard. I tried restoring purchases, but it didn't work and didn't do anything and it took 5 minutes just to load. I also have some recommendations, please add more Paleozoic animals, and add insects! And more Cenozoic animals! Overall, im pretty upset because I wasted $30 dollars on premium but I cant even restore it.

Update: I still can’t restore my purchases and restoring is very time consuming because it doesn’t even work. Please fix this.

Dear 3D Dinopedia User,

We are sincerely sorry to hear about the difficulties you've encountered with restoring your premium subscription. Please be assured that all purchases are securely stored by the App Store, so there is no need to worry about the loss of your premium status. We recommend trying to press the "restore purchases" button in the settings once more. Simultaneously, our development team has been notified of this issue and is currently reviewing it. Should we find any bugs, we will promptly address them, ensuring that everything functions correctly with the next app update. Rest assured, all purchases are securely stored with Apple, and we are committed to resolving this issue for you.

Regarding your suggestions to add more Paleozoic animals, insects, and additional Cenozoic animals, we are excited to inform you that we are already in the process of developing a new version of the app. This update will feature a new design and include even more prehistoric vertebrates and invertebrates, along with a massive update to our articles on the greatest paleontologists. We are thrilled to expand our content and provide you with an even richer experience.

Thank you for placing your trust in our product. We are dedicated to continuously improving and updating 3D Dinopedia to meet and exceed the expectations of our users. Your feedback is invaluable to us, and we are eager to bring these exciting updates to you soon.

Best regards,
The 3D Dinopedia Team

One there should be animations for all the prehistoric fauna
To you should add a Paleozoic section for dunkleosteus and others
Other than that, this app is really good, and it’s one of my favorite apps to use.

Dear user,

Thank you for your valuable feedback on 3D Dinopedia! We greatly appreciate your support and enthusiasm for our app. We are thrilled to inform you that the new version 4.0 will be launching later this month. This update will include three prehistoric eras: Paleozoic, Mesozoic, and Cenozoic, covering a total of 12 geological periods. Get ready to explore more than 130 fascinating prehistoric animals, over 130 models of ancient plants and trees, and immersive content.

While the full animations for all prehistoric fauna are planned for the end of this year, we're excited to let you know that some animals already feature captivating animations. We're constantly working to enhance the user experience and provide you with the best possible content.

Thank you once again for your support, and we look forward to bringing you an even more exciting and comprehensive experience with the upcoming 4.0 version of 3D Dinopedia. Stay tuned for the release and continue to enjoy your journey through the prehistoric world!

Best regards,
The 3D Dinopedia Team

This app is amazing but recently when I try opening it, the loading screen plays and then it tells me an error occurred and that I should check my internet. My internet has been fine and this keeps on happening every time I try to load it, and the actual stuff never loads. Please help.

Hello Dino Enthusiast!

We sincerely apologize for the inconvenience you have experienced while using our application. We are fully aware of the issue you have encountered and are currently engaged in actively addressing it. To resolve this matter, we kindly suggest attempting to update the application at an alternate time. Our dedicated team is working diligently to enhance the application and consistently releases weekly updates to rectify any such issues. We kindly urge you to ensure that you have the latest version of the app installed.

Warm regards
The Dinopedia Team