1byone Health 4+

Buggy display, layout broke after iOS update

After the iOS 12.1.3 update on my iPhone 10 XS max, the screen layout of this app has gotten out of kilter. It’s no longer possible to see all of the icons in the review/plot mode. From memory I can still use it. A new user, however, would find it very confusing.

Compared to the previous version which was kind of amateurish, this app has a “slicker” look. The plotting features have been improved making it easier to view a week, month or year timescale. Unfortunately, less data is available for plotting, and less data is reported to Apple Health. It used to be possible to plot bone mass, visceral fat and body water. None of those are now accessible in the plotting window. Also lean body mass is no longer reported to Apple Health.

I have had no problems with the basic functionality of setting up this app and pairing it with my scale.

Doesn’t even work...

I got a notification on my current 1byone app that this new version was available so I downloaded it. THIS DOESN’T EVEN WORK. It keeps saying “network timeout”, “network failed”, or doesn’t do anything at all. Not to mention I’m not even sure I can sync my old data to it, which would almost defeat the purpose, it would be like starting over. Unless they fix the bugs and issues, I’ll stick with my “old” version that works perfectly fine.

UPDATE: I got a response from the app creator that the bugs were fixed. I disagree. 1. It took way to long to connect my scale to this app. 2. I’ve been using the previous app since the beginning of the year, essentially it would be like I was starting over which defeats the purpose of tracking my progress. Why wouldn’t you just improve the current app with better features? Or have the ability to transfer data? 3. It still crashes way to much, I can’t even navigate through the app properly. To individuals who are starting fresh, this could be a good app if the glitches get fixed. But for individuals who have already started their journey, this app is basically useless, I’m not going to go back and forth between both apps.

Developer Response ,

Thanks for submitting a feedback regarding 1byone Health App. We sincerely apologize for any inconvenience brought you and hope we can help. Please download the latest version,We have fixed the problem.

Comments don’t export

Since 1byone app support has not responded and now seems to be unreachable, I’m hoping they will read and respond to this.

The app works well with the arm cuff in collecting bp readings. Comments can be added which is important to me because it allows me to monitor the effects of various factors including medication and exercise.

I like to review all my health data on the Apple Health app and by exporting to a spreadsheet where I can analyze it. Unfortunately Apple Health doesn’t accept the comments. But the export to CSV feature is very buggy and does not export the matching comments with the blood pressure readings. I’ve reported this and the first time i got an answer saying it will be fixed in a future release but this has not happened yet. The next time i reported it, i got no answer. And today, the app support site doesn’t even respond.

So 1byone, when will export of comments going to work?