1823 4+
Contact 1823 anytime anywhere
1823, HKSAR Government
-
- Free
iPhone Screenshots
Description
1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services.
- KEY FEATURES -
• Case submission
Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map.
• Case record and replies
View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases.
• Instant answers to simple enquiries
Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy.
Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy
Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics
What’s New
Version 2.1.13
- Stability improvement
Ratings and Reviews
App has error and cannot submit cases.
I have tried 6 times to submit a case about poor road design. Each time when I tap submit button the app has a red X and message reads the field cannot exceed 500 bits in size. But I have no big fields. My reported problem text has only two sentences. No images or voice files. So I cannot report problem.
App Privacy
The developer, 1823, HKSAR Government, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- 1823, HKSAR Government
- Size
- 81.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Simplified Chinese, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © Hong Kong SAR Government
- Price
- Free