易维帮助台 4+
Ewei Could & Service Inc.
Designed for iPad
-
- Free
Screenshots
Description
易维帮助台移动客户端为客服人员提供便利，随时随地处理工单，为客户提供服务。无论你身处何地，都能及时接收客户的服务请求，分派给你的工单，以及工单的最新回复。你不但可以用手机查询和回复工单，还可以与客户视频通话，了解现场状况，解决客户的问题。如果你正身处现场一线，你可以呼叫二线专家，请工作伙伴协助你一起处理问题，无论他们正在使用电脑还是手机。
如果你是一家服务商的客户，并且长期频繁地接受服务，我们建议你也安装易维帮助台移动客户端。借助它，你可以更方便地发起服务请求，查询处理进度，回复客服人员的回复，与客服人员视频通话。
What’s New
Version 3.8.2
更新日志：
修复已知问题
Ratings and Reviews
不错的工单处理工具
天天在用，即时收单即时处理，联系客户处理问题很方便。
赞：自定义视图，自定义字段，快捷回复，视频。
弹：PC端有的功能移动端没有，比如客户管理。
App Privacy
The developer, Ewei Could & Service Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Ewei Could & Service Inc.
- Size
- 23.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPad
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
Simplified Chinese
- Age Rating
- 4+
- Copyright
- Copyright © 2018 Ewei Inc. All rights reserved.
- Price
- Free