Clarabridge Inbox 4+

Name: Clarabridge Inbox
Author: Qualtrics, LLC

Qualtrics, LLC

iPhone için tasarlandı

- Ücretsiz

iPhone Ekran Görüntüleri

Açıklama

Engage with your customers from all your social accounts: reply, assign tasks to team members, publish, see more details and history all from one app.

This app is accessible for all Clarabridge CX Social and Case Management clients, excluding trial users. Want to know more? Check our website!

Use the Clarabridge Inbox App to:
- Access your inbox from anywhere
- Handle all incoming interactions and directly engage with your customers from the inbox
- See more details about specific mentions and view the history
- View profile information of your influencers, prospects, and customers
- Publish and reply directly from your linked profiles, all within one app
- Notify and inform all agents when a crisis plan has been activated
- CX Analytics Case Management users can handle case resolution and respond to customers via email directly from within the Inbox.

The Clarabridge Inbox App is the perfect companion to your Clarabridge account. Get started right from the mobile app!

Questions?
On Twitter: @CXSocialCare
On Facebook: http://facebook.com/CXSocialCare

12 Şub 2020

Sürüm 1.4.1

We originally created Crisis Plans to help Customer Service teams better prepare and manage crises: appoint ownership, add to-do lists, inform the entire team of what should be done and many more. We did however notice that many of our customers used Crisis Plans for a lot of other interesting use cases.
Therefore, we have renamed 'Crisis Plans' to 'Playbooks' in order to better reflect the powerful possibilities of their functionality.

Qualtrics, LLC adlı geliştirici, gizlilik politikasını ve verileri işleme ayrıntılarını Apple’a vermemiştir. Daha fazla bilgi için geliştiricinin gizlilik politikası bölümüne bakın.