XProtect® Mobile 4+

On-the-go video surveillance

MILESTONE SYSTEMS A/S

Designed for iPad

    • 2.0 • 21 Ratings
    • Free

Screenshots

Description

This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app)

Additional product highlights:
• Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution
• Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution

Try it out
Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already.

Getting started
In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile.
Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.

What’s New

Version 24.2a

- New grid layout
- Vietnamese language
- Bug fixes

Ratings and Reviews

2.0 out of 5
21 Ratings

21 Ratings

Kmeand ,

Latest release is buggy and slow

This used to be great. Easily the best on the market. This latest release (June 2020) now distorts the view when I zoom in on a camera, and resets the view when I am playing back. Just a backwards step.

Yes some buttons are easier to fit on the screen, but are actually too small on iPhone X now.

Not sure what you think has been achieved but this is now a bit flaky, less reliable for viewing playback and makes it more difficult for me to use. Well done. Screwed up what was a great product.

Nath's iPhone4 ,

Stopped working 2 releases ago

Permanently get error messages of “unable to connect to server” and you loose connection. It started on the app update before this one and it’s still not fixed.

It crashes the mobile service and I have to remote into my server to restart the service to be able to connect the app again, then guess what? 30 seconds of viewing I loose connection and I get “unable to connect to server”! So I need to restart the mobile service again!
I have 9 customers who are having the same issue! Various versions of MS and OS and 1 common thing! The made the mistake of updating their app!
And something else I noticed it’s doing it on sites with Hikvision cameras installed!
Fix it! I have been reporting this fault for 6 months now!
After over 6 months of the IPhone X being out It still does not fully support the screen! Put a PTZ in landscape by turning phone and try and move the PTZ to the left! Good luck the key is behind the speaker!
Supposed to be a premium product and it’s let down massively by this app! I am sick of my customer complaints and Milestone refusing to fix it

Developer Response ,

Dear Nath's iPhone4,

Thank you for providing such detailed feedback – Milestone tries to use all comments to help develop and improve our products, so thanks again for getting in touch.

In response to your comments please update to the latest version, 11.3c, in which we have fixed many issues this version is designed to work most effectively with iOS 11, so please also update this accordingly (if applicable).

Please also ensure you are running Mobile Server to 2017 R3– this is independent of the core license, hence your XProtect version/ SLC will not be affected/ restrict your ability to update.

Additionally, you can enable iOS logging on your device, in order for our Developers to receive live information on the app’s behavior and to enable the fastest and most effective resolution to any reported issues, please enable automatic logging on your device.

Enable the logging feature from your device, via: Settings -> Privacy -> Analytics -> turn on Share iPhone Analytics and Share With App Developers.

Kind regards,

Milestone Technical Support

Dkit89 ,

Worse!

Latest version is tons worse. Yes it doesn’t need to transcode anymore so server performance is fine but I can’t zoom on any camera, as soon as I let go it pops back to the zoomed out position and the picture is hugely distorted.

App Privacy

The developer, MILESTONE SYSTEMS A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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