WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

About this app

Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* plus business features to help you do more with conversations.

Download the app to get business benefits like these:

• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.


• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.


• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**

FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.

Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).

*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally

Terms of Service: https://www.whatsapp.com/legal/terms-of-service

Learn more about messaging privately: https://www.whatsapp.com/privacy

Learn more about WhatsApp safety: https://www.whatsapp.com/security

What’s New

Version 24.24.84

• You can now share sticker packs as a message in your chats. Tap the three dot menu next to a pack and choose ‘Send’ to get started.

These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.8 out of 5
146.2K Ratings

146.2K Ratings

DanUKmustang ,

Review

It’s good however a lot of people thinking im a scammer as lots of scammers use the WhatsApp link it seems… also I am a genuin locksmith that has been selling car keys for sometime now but they keep leaving some of my items on review for hours and hours at a time, I even submit the same advert before and after the original edit and no change still just left on review, no one can see my listing now which is really annoying as people are asking me why this certain product isn’t online, I have emailed WhatsApp customer support and they just reply saying. Sorry nothing we can do , takes as long as it takes!

My insta is verified and is linked to my WhatsApp! This should prove I’m not a bloody scammer! 🤬🤬

SW_Yogi ,

Awful invasion of privacy!

Recently bought iPhone 15 pro, Apple Store staff can’t be bother too much to assisting setting up a 1600pounds phone, they advise backing everything up iCloud and say all apps will restore automatically. When I tried to enter WhatsApp password all my messages have been erased - while I am travelling and working so that is crippling me right now - and without me agreeing to it whatsapp business was set up on my phone which I now have erased. I do not want WhatsApp business as I like to have control over my life and I find it intrusive that all messages get mixed up in one place, but fb and instagram have been trying to make me go on WhatsApp business by allowing only WhatsApp business button in the ads, unacceptable! and now apple too plays this trick! I am really busy and don’t wish to spend time with chatting to getting over this. After years of happily using this app I am going to change it to an app where I can have control over my contacts and chat history. This is out of order!

All them Boned ,

Who’s at fault

I upgraded to the latest iPhone 14 and I did it at the Apple Store so I could get help. Seems like though my back up is corrupted and I can’t get my business WhatsApp messages back. WhatsApp say it’s Apple and Apple say it’s WhatsApp. You are both big companies who work together I’m just a small customer that you’re not Interested in.

Further update I am now trying to use the WhatsApp business support by messaging them directly however they don’t read the messages.

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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