Western Car Company 4+

Awesome and speedy but lacking one thing

I must say that this app is amazing. All that is required is a post code! Thats OK if one knows the post code!! The app does not give you any choice other than putting in the post code. If you don't know the post code then it will not progress to the next stage of ordering (Destination) There is a section for "Further information" which you can type in. Whether the driver looks at this information is another story! The app could just do with a fine tweak to fix this. It may be myself that has got it wrong somewhere. I have spoken to individual drivers about the ordering process but they all seem oblivious to the technology behind it!
The app shows you each stage of ordering and the stage at where the taxi is, yes, it shows you on a map where the taxi is by using GPS tracking. It is all automated with alerts coming to your device at each stage. absolutely incredible!
The most useful app on my device by far.
Well done Western Cars.

Developer Response ,

Thank you for your FIVE STAR Review! We look forward to seeing you again soon

Terrible App & Service

The app isn’t easy to use. It provides no VAT receipts. The worst problem however is that booking a taxi and getting a confirmation number (and being charged) is no guarantee that the taxi will actually arrive….!

On a number of occasions I have been left waiting at 6am when I had a 6:30am train booked for important business journey

When you call for help the service is even worse

AVOID THIS COMPANY AT ALL COSTS

DO NOT USE THIS COMPANY. They will take your money and not give you a taxi home.
Booked a return taxi from home to the local pub, outward journey was fine, however 5 mins after our taxi home was due they cancelled it. Shocking. Tried to speak to them but they were extremely unhelpful, bordering on rude, asked to speak to the manager who was obviously busy. FUMING, does not even come close, I will repeat, DO NOT USE THIS COMPANY.