Wattbike Hub 4+

Good app with room to improve

I really like the app and the variety of work outs there are on it.
There are a couple of points I think it could improve on, firstly I would like the ability to give feed back on workouts to make them better, I like to focus on segments and there are some that are hard to tell how long it is as there is no lap break down. Secondly, if not using the heart monitor, I would like to be able to use this blank area for some of the other times.
On the whole a good app and I’m very pleased with it.

Developer Response ,

Hi 123321 nickname taken, thanks very much for taking the time to leave this great review and really useful feedback for the Wattbike Hub app. 1stly glad to hear you're enjoying the workout content. On your specific improvements; the lap function varies a bit between different content creators but we will certainly take an action to review these for more consistency - laps is helpful to split up the data!; good point on the unused HR component, we'll definitely share that with the product team to consider for future iterations of the ride screen so we can make use of that space. Thank you! :-)

Mostly good but has issues

I’ve used the Wattbike hub app for a few years now and feel the time has come for a review, paired with a Gen 1 Atom it mostly works ok but I have to ask Wattbike why they still haven’t sorted out HR monitor connectivity? I started training on a Wattbike pro in 2018 at a place that did classes and most weeks only a handful of people would have HR data on the screen due to issues connecting, since using the app with my own Atom I’ve had problems where out of 3 hr monitors only 1 will work and stay connected (wahoo Tickr), my Polar and Bryton show up and connect but then drop after a minute or two. The Wahoo shows up as two separate devices, 1 ant+ and 1 Bluetooth to further confuse the issue.

Recently a friend came round to do a ramp test and connecting to my bike via his phone resulted in his HR monitor failing to work too, after 45 mins of trying we ended up using my HR monitor as it was the only way we could get any data.

These HR monitors ALL connect to my head units ok, and all connect to Zwift too, so the issue is firmly with the Wattbike app, but the fact we also had the issue with the Wattbike pro some years back makes me think it’s a long running problem.

Please Wattbike address this, 5yrs plus of issues make me seriously consider where my next purchase would be.

HR issues

Hi… having some issues with version 6.0 of app. Firstly had been experiencing jumpy timer, both on elapsed and lap. This seems now to have sorted itself. Now I have issues with accurate HR metrics and have tried 3 different HR monitors all with same results. Polar connects but displays no metric, while both Garmins roughly about 40-50 bpm below where they should be during workout ( monitoring HR with a wearable at same time).

Adding to above..even worse now. Timer jumping around again; HR still not accurate; power readings do not look accurate; timer stopped session of its own accord at 27 mins; no session summary as app signed me out as soon as I pressed lap finish button. If app is this bad, the Wattbike Atom is redundant.

Developer Response ,

Hi Slam Rider, really sorry to hear you're having these issues. Seems to be quite a few issues so please could you contact our Support team directly so we can investigate at https://support.wattbike.com or using the Support button in the app? Thank you