Victoria's Secret MENA 4+

Bras & Lingerie destination

M.H. Alshaya Co. W.L.L.

    • 4.1 • 85 Ratings
    • Free

Screenshots

Description

Welcome to the Victoria's Secret MENA App: your go-to online shopping destination for bras, lingerie, panties, swimwear, sportswear, sleepwear, beauty, accessories, and more! Plus, discover new trends, exclusive offers, and the latest collections.


- Fast and secure online shopping app.
- Shop online and choose: home delivery or pick up in-store with "Click & Collect" service.
- Payment options available: credit cards, debit cards and buy now pay later.
- Find your perfect BRA FIT at home with an easy quick step guide and save your size on the app.
- Build your wishlist and save the items you love the most.
- Stay up to date with the VS world and be the first to know of new collection drops, special offers, and events!
- If you can’t find your size at the store, or would like to know if an item is available online in more sizes and colors — enter the product number in the search bar.
- Find your nearest store


Follow us on:
Instagram: @victoriassecretmena
Facebook: @victoriassecretME

What’s New

Version 2.4.1

Introducing the brand new Victoria's Secret app. This revamp brings cool new features, better performance along with fixes and tweaks from your feedback, making your shopping seamless and all round a much better experience!

Ratings and Reviews

4.1 out of 5
85 Ratings

85 Ratings

……………..£. ,

Okay ..

It only has 4 countries so when it says select a country for the currency of money, none of them is in pounds so it take me more time to figure out how much one thing is if it wasn’t for the poor choice off options

Developer Response ,


Thank you for your review. We apologize for any confusion you may have experienced with the language and country selection in the app. Please note that this app is designed for use in the Middle East and North Africa (MENA) region. Thank you for choosing our app.

Airinak ,

Do not buy!!!! shortsighted manager Arman in Mall of the Emirates

The worst service ever! Ordered online, the color looks different and I can’t even exchange! When I came to the store, the shortsighted manager Arman at Mall of the Emirates has zero understanding of customer care and could not care less that the color is different and was quite rude and unprofessional! When I asked him to show me where it is stated this no exchange policy it took him 10 minutes to find where it was written, as it was neither on the receipt, nor on the order page, but it was stated somewhere deep in the T&C page. Frankly this experience has made me lose interest in Victoria Secret and question their customer satisfaction approach because managers are the representation of your brand so now it seems that Victoria Secret is: 1)Business 2)Business… 99) customer experience. There are better companies who do the same product with a more modern Customer service experience so Victoria Secret I wish you good luck hiring more managers like Arman!

Developer Response ,

Dear Airinak We are so sorry to hear that you had an unpleasant experience at our store. please accept our apology. We would like to know more about that. please contact us at 80074292 so we can take some corrective actions. we would love to see you coming back again

Lou_b88 ,

Not worth the 25% discount!

This app is so glitchy not even the promise of 25% discount can make me stick with it.
The back arrow doesn’t work, and when it does it takes you right to the top of the listing page. The filters don’t work properly, even when selecting a size, once you click on a product it says the size isn’t available. When adding something to cart sometimes the error massage “you cannot add anymore of this product” appears.
What’s the point getting people to download your app if you can’t be bothered to check if it actually works first!

Developer Response ,

Hi, can you try restarting your device and also clearing the app cache? If this does not help you, please take pictures and send the issues to us at vsmobileapp@alshaya.com and your team will be happy to support you, regards

App Privacy

The developer, M.H. Alshaya Co. W.L.L., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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