UMA Book 4+

Fantastic app, easy to use, book desk, room or car parking quickly or via a visual floor map which syncs with my O365 work account. Love the ability to also see which work areas are busy or quiet

It doesn’t look like there’s a UX designer on the team and you need one.

1. SLOW. This app is just so slow and draining. I have a 6 minute walk between the tube and the office where I hope to just glance at what desks are available that day and hopefully book one. But more often than not I still don’t know by the time I reach the office and sometimes just end up walking around desks or asking people - for me it doesn’t deliver basic functionality as it’s so slow.

2. So I often just use it in list form, but the desk descriptions all go off the screen / too long and I can’t see the actual desk numbers and when you click on it to look at the desk number it books you that desk, so Russian roulette.

3. When I open it it turns off my audio (why is me listening to the radio a problem for a desk booker app?).

4. it takes forever (sometimes several refreshes) to load a floor plan (why?).

5. I wanted to feedback through its chat and everything I wrote it just said ‘sorry I don’t understand’ - that’s not chat it’s a unhelpful bot.

An app should be light and quick and easy to use but this seems over-engineered, no care for UX and cumbersome to use.

Features over form.

Really slow and no longer shows my bookings or let’s me check in