Thrift‪+‬ 4+

I have used Thrift+ for several years and find it to be a great concept. I’ve had countless lovely items of long lasting pieces from here. However the number of issues with the app is continuous and frustrating, and I’m surprised it hasn’t been seriously looked at by the Thrift+ team because looking at the reviews here, the app functionality is losing them business. My main problem is the credits system, at checkout you can opt to use them and it applies the discount to your total. But if you don’t proceed with the transaction there and then, it seems to remove your credits and you can’t get them back despite not using them. As well as this, the sliding scale doesn’t work and it will apply ALL of your credits to ANY transaction. So when I wanted to buy a £5 jacket it took my £9 of credit away. Tried logging out and back in, reloading the app, but they were still gone. I have had to email customer services countless times to get them reinstated which is not something i want to keep having to do and puts me off using Thrift+….With other 2nd hand clothing apps like Vinted working so well, Thrift+ has to improve in order to keep their customer base as this app is just not the one.

As an app user who is interested in such services it is very frustrating how such a great concept is not working due to poor execution. As someone else mentioned the search experience asks to be better. However, the main downside is how the clothes are advertised- the photos are pretty horrid, mainly because of bad light. It is hard to see the true colour and it is obvious there is no effort put it to make the items sellable. I would send a bunch to sell on this platform but not doing it as i dont believe they would sell. Myself, i cant find anything there as a buyer due to bad presentation and bad search experience.

Bought three formal dresses from here for just £90! Two ted baker and a moschino and they seem legit... and even if they’re not the quality is so good and the dresses are so beautiful that I don’t mind! 😂
Was expecting the items to smell a bit and be a bit damaged but they’re not at all. Very pleased.
25% off first order and delivered in just 3 days - what more could you want?
The only thing I would say is the app needs some work - pictures are difficult to see especially for darker coloured clothes and it’s quite difficult to search for specific items (but then when you’re thrifting irl you can’t search specific items either - the browsing is the fun part).
Will definitely order from here again.