Tetrad (formerly wslremit‪)‬ 4+

Grandma

I got to know about this company through my daughter who was a friend to one of the owners.

At the time , there was no app just WhatsApp message and Nigeria account number to pay money into. So I was added to the WhatsApp group. I was notified of the plan to open a website.
When the website started , I was informed to open it but I was not happy about the need to give my personal information online, so three of my children started using the app and changing money for me.

They recommended the app but for a year I refused to open the app even though I have downloaded it but refused to be verified.

One day , 6months ago my children were on holiday and I know that they would not use such app outside UK. I couldn’t ask them and I needed fund to pay for a project in Nigeria ASAP.

I tried my luck with the children and they told me to wait till they are back in the UK or better still, get verified and use the app.

Well the rest is history since then. I blame myself for not using it from beginning because it’s the best app I’ve ever used.

It is seamless, straightforward and self explanatory. You don’t need anymore to take you through and you don’t have to be literate.

I will recommend it anytime.

Update is easy, information and communication easy marketing always available.

Please keep it up. Kudos *****

Satisfied

I use this app to pay my workers in Nigeria every month. Initially, I was sceptical and only sent little sums, however, over time, my confidence and trust improved. I max out my entire 6k remittance allowance each month, it’s just a shame I can’t send more than 6k without manual authorisation. Customer service is quite fast in response, thanks. My experience is that wsl always has the best rates. Overall, I am happy with your services so far. Keep it up.

Developer Response ,

Hi there, Thank you for your wonderful feedback! We're delighted to hear that our app has been reliable for paying your workers in Nigeria and that your trust in our service has grown over time. We’re pleased to inform you that the monthly transfer limit has now been increased to 10k, making it easier for you to send larger sums. We appreciate your kind words about our customer service and competitive rates. If you ever need any assistance, please don't hesitate to reach out. Tetrad team 💙

No receipt/invoice available

It is easy to use.. however it does not provide a receipt that can be presented as proof anywhere in the world. It is just a shame cause I have lost money because you could provide a letter headed receipt format widely recognised.
You should work on doing that. The receipt you provide is a text format and any literate person could write it up. It is not good enough. I have used your app consistently in the last year, it is really good and efficient. However this is really any downer as other establishments do provide receipts and not just payment confirmation that’s frankly good for nothing for official duties.

I hope you look into this soon and improve it.