SwissBorg: Buy Bitcoin, crypto 4+

I love this app. It’s clean, gets straight down to business and get you the best exchange rates you are gonna get. There’s a few tiny things that I believe could improve this app.
I understand why it is, but I don’t really think that two of the four tabs should be rewards/referrals and premium. It makes the app look a bit clunky and less clean.
There should be a transaction/exchange history page where you can see where you bought a certain coin.
A lot of people moan about the fees for transactions. And while 1% fee for every exchange is quite high, I think what you get in return is amazing.
I also think adding an alert system for when certain currencies are above/below certain prices would be really helpful and add just that bit extra to the app. ATM, I use Yahoo Finance for my alerts, but honestly just wish I could do everything from within SwissBorg.
These were just a few things off the top of my head, but I really do believe adding them would make the app that much better.
Thank you.

Thank you so much for taking your time to send us helpful feedback. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. Do not hesitate to reach out if you have any more questions, comments, or concerns.

Deposits are unsafe as your saved addresses maybe changed by them with little or no notice at all. They do the bare minimum to cover their backs. You will have little to no help and it doesn’t matter whether you are a new, restricted, or advanced investor. I can see my money in their wallet and yet they tell me it’s no longer supported. Other exchanges are happy to recover money in these circumstances for a small fee but not these guys. My bitcoin is not lost and they have the ability to recover it if they want to. They just choose not to. I am heart broken as the amount is significant. But will keep an eye on it and seek help elsewhere if possible. I just won’t let it be.

You guys forget that you are onboarding new people, with little or no knowledge about crypto. It is this irresponsibility and indifference on your part that has forced governments in the UK and other places to make you publish warnings on your platforms and to classify users. You do the bare minimum without regard for the destruction happening to people using your exchange because of these losses.

Hello Bill, I apologize that you experienced an issue with your deposit. In the future, it's always best to double-check the destination of your funds, as the address may change. Unfortunately, we are unable to recover your funds at this time, even if we were to charge you some fees. If a solution arises, we will contact you promptly. Please know that all of your details have been saved.

I had been using Coinbase for years for buying Bitcoin and other currencies when I found out about SwissBorg through a Youtuber called That Martini Guy. This is the best place to use as your fiat gateway into crypto currencies! It is so easy to use and so cheap compared to Coinbase that once used I have never used Coinbase even once since. The fees stated are the lowest anywhere and there are no hidden fees unlike others where they charge a fee plus they skim off some of the currency your exchanging too. I really cannot say just how impressed I am with this app. It is easy to use, cheap, fast, have excellent customer service and most importantly are honest with their customers. If you want Bitcoin, Ethereum or other currencies download this app and enjoy right away!

Hello,

Thank you so much for taking time to write such a thorough review! Reviews like yours make our day because it makes all the hard work worthwhile. We are working hard on improving in every aspect possible, and we are glad to see that our efforts are paying off.

Thank you for believing in us!