Superchat App 4+

SuperX GmbH

    • 3.2 • 5 Ratings
    • Free

iPhone Screenshots

Description

Superchat is designed to create seamless digital customer experiences. Our messaging platform helps you manage all inboxes in one place allowing you to always reach customers via the ideal channel, be it WhatsApp Business, Instagram, Email, Telegram, SMS, Google Business Chat or Facebook Messenger.

Turn conversations with your customers into a key driver of your success - create meaningful and loyal relationships, and increase your revenue.

A comprehensive solution:
Customer service, messenger marketing and more all in one platform. Over 1000 companies already rely on Superchat, including well-known brands such as Edeka, easyApotheke and many more.

WhatsApp Business GDPR-compliant:
With Superchat, you get access to the WhatsApp Business API, making your communication secure and data privacy compliant. Use the world’s most popular messenger to offer customers a modern and seamless experience.

WhatsApp Newsletter:
More than digital customer service. Superchat turns WhatsApp into a powerful marketing tool. Plan, send and analyze your WhatsApp marketing campaigns within minutes.
Beyond messaging: Connect Superchat with your favorite tools. Hubspot, Pipedrive, Shopify, Calendly and many more - with Zapier and Superchat you can leverage the full potential of your inbox.

An inbox with superpowers:
• Relevant channels bundled on one platform
• Manage multiple inboxes and locations
• Use with multiple employees simultaneously
• Send GDPR-compliant WhatsApp newsletter campaigns
• Team chat for optimal collaboration within your organization
• Zapier integration for maximum flexibility

What’s New

Version 3.5.0

Bug fixes and minor improvements

Ratings and Reviews

3.2 out of 5
5 Ratings

5 Ratings

Ianto77777 ,

Class

Brilliant

Messenger-user ,

Works perfectly well - ideal unified inbox

Superchat is the perfect product for me. I love that I can integrate all my messaging channels (several WhatsApp numbers, Facebook messenger, Instagram, SMS, Telegram and Google My Business Chat).

The app is perfect for me to have an overview of all messages and answers them from one place. Also, I can see and manage new customer reviews.

Many of Superchat’s privacy and efficiency features, e.g. message templates, are also available on the app. To use the full range of features including e.g. WhatsApp newsletters, I recommend using the web version instead.

Colorado_21 ,

Ok. But always looking for better.

The challenge, the idea is good but if it takes Days/weeks to get a respinse, if you even get one it makes you question it its worth spending £1000 for no to very little return at best.

App Privacy

The developer, SuperX GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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