SMATRICS 4+

SMATRICS GmbH & Co KG

    • 3.0 • 2 Ratings
    • Free

iPhone Screenshots

Description

Welcome to SMATRICS!

SMATRICS takes electro mobility to a new level by offering the first charging network throughout Austria – with electricity coming from 100% renewable energy.

The SMATRICS mobile app provides you with an overview of all SMATRICS charging points at a glance. The user friendly and fast navigation allows you to easily search for and find SMATRICS locations and charging points. To optimize your search result and to find the charging points you are looking for, the search and filter functionalities can assist you in finding the charging infrastructure that exactly meets your requirements. Details about locations and charging points (e.g. connector types, maximum charging power, opening hours, specific requirements) are available as well as a function to set your favourite locations.

Key Features:
- Map view
- List view
- Live status of charging points
- Detailed information about locations and charging points
- Navigation to the nearest locations
- Filter and search functionalities
- Personal favourites
- News & Updates
- Charging instructions
- Feedback function

SMATRICS wishes you a pleasant journey!

What’s New

Version 5.4.0

This update includes the following changes:
- Better help during QR code scan
- General improvements

Ratings and Reviews

3.0 out of 5
2 Ratings

2 Ratings

XDannyL ,

Fantastic Customer Service

I used Smatrics charger in Parndorf. It was a free of charge service (using RFID card that the receptionist gave me). I didn’t have the card to release my cable from the charger station. No one managed to help me from the outlet’s office. I called the customer service of SMATRICS. A very helpful guy managed to release the cable for me. He’s English was good and he was super friendly. I would give 5 star a thousand times :)

knirzinger ,

I got so frustrated that I decided to write my first app review

Hello, I just wasted 30 minutes of my time trying to setup an account with Smatrics.
I entered all information- which to be honest is a lot. The app can not use the auto fill option, nor the strong password function, in fact it does not even recognise the email field as such hence you don’t get the @ sign in the keyboard as shortcut. Then I got stuck at credit card field. Kept on always bionic back to the year option of the date of birth field. Tried for ages without luck. Until I tried to submit the form without the CC info. I got the expected error message that I did not fill in the CC info.
I was then able to fill in the CC info only to get stuck st the next button. Again I was popped back to my DOB year field. After several minutes of trying I was able to press the next button successfully only to be presented the password field in red and password confirmation field in red too. So I tried this about 10 times without any error message. I just been presented the cleared out password boxes in red. With every attempt I simplified my password choice until I was successful. (Not very difficult password I endet up with)
Finally I was presented with the info that a €0,10 will be devoted to confirm the card. I pressed next to end up at the first step being prsented with an error message that I am required to fill in
Titel, Name, Adresse,..... you get the idea.
Worst app I have ever used. At least the signup process. Sadly never got to use the app or charge my car.

By the way: 40 minutes earlier I signed up online (not via app) to Smatrics sadly this only entitled me to receive the NFC charging card in a few days but no access to the app.
(To the developer I was using iPhone X)

App Privacy

The developer, SMATRICS GmbH & Co KG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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