Service Caf‪é‬ 4+

McDonald's Corporation

Designed for iPad

    • Free

Screenshots

Description

This application is created for users of McDonald’s Corporation ServiceCafe IT Service Desk only. Access is protected by valid credentials.

This application offers the following features:
- View list of active tickets including title, description, and status
- View ticket details
- Create new ticket
- Call or chat to service desk personnel
- Request a call back from service desk personnel
- Change password
- Reset password
- Approver tasks
- System dashboard

The application allows optional push notifications containing status updates.

What’s New

Version 1.2.16

- Chat Service Desk uses chat queue based on user's region and VIP status
- Support for new SSO
- The app can be launched using url scheme "servicecafe://"

App Privacy

The developer, McDonald's Corporation, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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