Selfridges 4+

I’ve been ordering online for a few years now; and what you get is nothing less than what you would expect from such a high end exclusive brand such as Selfridges; Just love, love love the experience, smooth ordering process, and I’m just amazed at how quickly the order is then packed, shipped and delivered to the door. Many can learn from the streaming lining of Selfridges.
What I would ask is for the wishlist limit to be increased from 50 to something much higher, as there is so much that I love. 🌈

Worse than finding items you had placed in your basket later prove unavailable, this app merrily takes you through a selection of offered products and seems to take delight in telling you ‘sold out’! Whilst other stores update availability in order not to waste shopping time, this Selfridges app seems designed to leave you annoyed, empty handed and frustrated. On the occasions you do chance to put something in your basket, woe betide you if you try to remove it, it’s there for eternity, or at least until you can rouse someone in Customer service to respond and reset it!! And don’t think you can use a different platform and log in via laptop, computer or phone to sort this problem... no, thanks to the complicated log in process you’re items still haunt you.

I don’t want to mislead however, I was able to place one order which arrived beautifully packaged. Sadly the contents, though technically true to description, were on the whole misleading, disappointing and over priced. I certainly won’t be using the app to shop in this magnificent store again, most disappointing and for me it has seriously tarnished the store’s great reputation.