ScanGuru: Document PDF Scanner 17+

Fantastic tool for anyone in office work or students or writers and poets and artists painters etc etc to pick up a sketch or a few scribbled lines or a detailed document. I went for the one off payment as this is a life time handy gadget that is always at your disposal wherever you are wherever you go. Excellent !!!!!!

Hello Henry’sHouse! Thank you for your kind words! We are always working on the app in order to bring it to the next level. If you have any ideas that would make the app even better for you - please feel free to share with us in the comments or at info@universeapps.limited. Your contribution is greatly appreciated!

I bought this app and paid the monthly subscription fee
First it was getting slow meaning I had to press the buttons several times before it reacted but I did not mind too much because I really needed a scanner that could convert the scanned item to a word file that I could transfer to my computer
Then the last straw was when after a few days of use the word converter was blocked and the app requested more money to unblock it, despite already taking a monthly subscription
I felt this was daylight robbery
I thus cancelled my subscription and wrote this review
Just to add this is the first time in my life that I have written a bad review about any product because generally I am a very positive person but I felt I needed to write this review to prevent others from experiencing what I did.

Hi, Dr Michael M! Thank you for the feedback. Please contact us at support@universeapps.limited and we will assist you on the matter.

Thank you!

I subscribed so I could have a look around the app prior to purchasing after the free trial or so I thought.

I was on the app for less than 5 minutes before I decided it wasn’t what I was looking for. I cancelled the subscription but was still charged £6.99

It’s not a free trial at all. You either stand by your product and let people look around to see if it will serve them or don’t say free trial. You shouldn’t be able to con people like this

Hello, 1578537! Thank you for taking the time to review our service. We want to assure you that we do not trick our users. Our subscription is designed to provide a one-time free trial to each user at no charge. However, if you have been charged during the free trial, it may be because the trial was already used with this Apple ID earlier, or there is an outstanding charge from the past. To request a refund, you need to contact Apple. This is because all the transactions are on their end. Here, you can find a guide on how to request a refund from Apple: https://support.apple.com/en-us/HT204084. If you ever need further assistance, feel free to reach out.