SBB Mobile 4+

SBB AG

    • Free

Screenshots

Description

SBB Mobile: your personal travel companion for public transport.

Want to know ahead of time if your train will arrive on time? Want to have quicker access to your ticket during ticket inspection? Want to be able to find your way better at the station and have reliable map information? We have good news for you! SBB Mobile can do it all. And much more.

The heart of the app is the new navigation bar with the following menu points and content.

Plan
• Plan your journey with a simple timetable search via the touch timetable or use your current position as the origin or destination, locating it on the map.
• Buy your ticket for the whole of Switzerland in just two clicks. Your travelcards on the SwissPass are applied.
• Travel particularly affordably with supersaver tickets or Saver Day Passes.

Trips
• Save your trip and we will provide you with all the information you need during your journey under ‘Single Trips’: everything from departure and arrival times, platform information and service disruptions to train formations and walking routes.
• Set up your personal commuter route under ‘Commuting’ and receive push notifications about rail service disruptions.
• The app accompanies you from door to door as you travel and you will receive information about delays, disruption and interchange times via push notification.

EasyRide
• Check in, hop on and head off – across the entire GA Travelcard network.
• EasyRide calculates the right ticket for your journey on the basis of the routes you travelled and charges you the relevant amount subsequently.

Tickets & Travelcards
• Show your public transport travelcards digitally with SwissPass Mobile.
• It also gives you an overview of your valid and expired tickets and travelcards on the SwissPass.

Shop & Services
• Buy regional transport tickets and Day Passes for the GA Travelcard area of validity quickly and easily without searching the timetable.
• In the ‘Services’ section, you can find lots of useful links about travel.

Profile
•  Straightforward access to your personal settings and our customer support.

Contact us.
If you have any questions, feel free to get in touch:

https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/contact.html

Data security and authorisations.
What permissions does SBB Mobile need and why?

Location
For connections from your current location, the GPS function must be activated so that SBB Mobile can find the nearest stop. This also applies if you want to have the nearest stop displayed in the timetable.

Calendar and e-mail
You can save connections in your own calendar and send them by e-mail (to friends, an external calendar). SBB Mobile requires read and write permissions to be able to import your desired connection into the calendar.

Access to the camera
SBB Mobile requires access to your camera to take pictures directly in the app for your personalised touch timetable.

Internet access
SBB Mobile requires internet access to search the timetable as well as for ticket purchases.

Memory
To support offline functions, e.g. station/stop list, connections (history) and purchased tickets, SBB Mobile requires access to your device’s memory (saving app-specific settings).

What’s New

Version 12.36.0

· General bug fixes.
· Vouchers can now be used as a payment method. Credit balances, payment methods and vouchers can be clearly viewed and entered in the new wallet function.

Ratings and Reviews

4.1 out of 5
7 Ratings

7 Ratings

Fussyoldie ,

Time zone problem?

Dear SBB, thank you for a very useful app, which I used on our recent holiday in Switzerland, particularly for travelling from and back to the UK. I have just detected what appears to be a small problem with time zones. The travel time between London St Pancras and Paris Gare du Nord is about 2h 15m. However, for the journey from Paris to London you give the travel time as greater than 3 hours. I think the software is adding 2 h to the apparent time, rather than 1 h.

Best wishes und danke vielmals

Developer Response ,

Hello. Thank you for your feedback. I am very pleased that you like SBB Mobile so much and that you also used SBB Mobile for your return journey via Paris to London. This is actually a challenge for the timetable application within the app to display this correctly with the different time zones at all levels. We are working on this very issue. Kind regards.

ihatehavingtofinduniquenicname ,

Ok for timetables

Ok for timetables most of the time though it has been slow to update cancellations and thus offers invalid services. Big issue though is login and password reset fail.

Developer Response ,

Hello. Thank you for your feedback. SBB Mobile obtains timetable data from Timetable Data Management. As soon as delays and changes are recorded there, we can display them. The situation on site changes very dynamically in some cases and changes can therefore not be displayed in "real time". Thank you for your understanding.


Please check whether the "Block all cookies" option is activated in Safari. This must be deactivated for the login to work. Set the time on your device to "Automatic" if this is not already the case. If you are using a VPN, antivirus programme, an adblocker or a proxy server, deactivate these and try to establish a connection again. Login problems are usually caused by these settings. Kind regards.

weisskittyheaven ,

Well design and easy to use

We downloaded this for our holiday. I created an account and could then add our Swiss Travel Pass to it which was very convenient.
The search results are clear and detailed. You can see all the detail you need at a glance including platform numbers which is handy for the quick changes. There are also more in depth details such as stops, train configuration so you know where on the platform to stand, live tracking and also things like if you need to walk a bit you can pull up a map with directions.
It covers trains, boats, trams and buses which are all easy to use with the help of this app.

Developer Response ,

Hi there. Thank you very much for the 5* rating and the detailed feedback. I am very pleased that you have downloaded and used SBB Mobile for your stay in Switzerland. Cool you have positively perceived the various features. SBB Mobile is intended to be the simple travel companion when travelling on public transport in Switzerland. I wish you a good time and see you soon. Best regards.

App Privacy

The developer, SBB AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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