ReflexActive 4+

Good

Just decided to try this app to compare it with the reflex active red app which is the app the series 25 recommends you use. Only just got this app but it looks like it has more on this one and the sleep is more detailed. This also lets you look at previous days activity which the other app doesn’t. One thing this app should have which the other app has is the option to display other things on the clock face such as steps, heart rate, date or sleep. Also should give you choice of colours to display the time and text in.

It’s ok

It’s a great app but it has some problems 1. It keeps on turning notifications off and it’s really annoying 2. I used to be able to see my heart rate and now I can’t and I don’t know how to see it. Also, when I can see it, it always says it’s 45 bpm. I heard this happened to another customer which makes me think this is a glitch and not my real heart rate 3. If you don’t go onto the app every day or the watch runs out of battery it Just erases all your data 4. The strap broke really quickly. Within about 3 months the strap broke and it was really hard to find one the right size. I know straps do break but they don’t usually break that quickly and it would be really helpful if the makers actually made watch straps Apart from those it is a great app and I would highly recommend but if you don’t mind spending more money on a watch then I would get a better watch then one of these it Updated- I also Just found out that if you don’t wear your watch for an hour it ERASES ALL YOU DATA THAT YOU GOT THAT DAY!! Ps. My watch’s Bluetooth number is E19FE225FOO

Developer Response ,

Hello, what is the Bluetooth name of the watch model you are using, please tell me

Get it together guys.

Just downloaded the latest version, hopeful that at least some bugs/issues had been fixed. Not to be. Notifications are still broken - the only one I want on is for calls, and the toggle has turned itself off again every time I go back in. I made the mistake of linking to my apple health data, but the watch ignores my apple steps instead of syncing with them, and adds its own steps to my apple ones - so I end up with double. It’s completely thrown off my apple health averages which I’ve had going for years. No way of unlinking them that I can find, so it will have to be another hard reset. On top of this, the app only logs your daily stats if you remember to open it that day. The watch doesn’t sync otherwise. The graph section of the app is empty, it’s logged nothing in the last two weeks, so no way of looking at my stats overall.

I literally just wanted this watch to tell me the time, tell me when my phone is ringing and keep track of my steps/calories. It struggles to do even these basic things. Considering retuning it.

Developer Response ,

Hi, I am sorry to see the problems you have experienced. Please contact customerservice@peershardy.co.uk with further details and we would be happy to assist you.