REALRIDER‪®‬ 12+

Much better since recent update and customer service/replies to email are quick.

Yeah, it pushes it’s crash detection in your face a bit too much for those of us who don’t want to use the feature. Borders on annoying.

Needs navigation feature.

Careful saving your tracked routes. Lost a few in the clunky process of saving. Really needs a ‘save before exit’ warning so routes aren’t lost. My fault really, but app could be a bit more helpful here.

Options to change colour scheme? The green gets boring fast..

Good app overall.

Thanks for the great review. We’re working hard on improving the overall experience so this really helps.

The latest version now includes a warning if you accidentally cancel the route you’ve tracked. It caught a few people out so pleased we addressed that.

Crash detection is our core product offering. You’ll only be asked to subscribe if you try & use one of the ride options that features this multi territory emergency alerting service.

I’ll pass on your feedback re colour scheme. It was a refreshing change from orange.

This app is a great idea that just provides that extra little peace of mind particularly if you are riding alone. I have mainly used the Crash Protection feature rather than to track every ride but those that I have tracked have been pretty accurate. I would agree with the private/public comments some others have made as I’d rather it didn’t default to sharing my activity with the world! (There are options to make rides private and to offset start and end points which is good, but these should probably be the default behaviour!)

All that said, the main reason for me writing this review is to thank Andrew and the rest of the team for their excellent (and very speedy) customer service. When I had an issue with my subscription and lost access to the extra features, Andrew had me back up and running in no time. The service provided and the speed of the solution really makes you feel valued as a customer. Top work!!

Thanks for that Si. We’ve just released a brand new version with international emergency service alerting so not matter how far away from home you are, REALRIDER will protect you. Make sure you update & enjoy the new features. Use restore purchase in settings to update your subscription.

Got this app after finally getting my motorcycle and it’s an amazing peace of mind app that allows you to track your routes and friends route. But the main bonus is the crash detection I myself haven’t and hope to never have to use this feature but it’s amazing to have there if the unexpected happens and it contact my local emergency services.

All I have to add is this app is missing two features I’d like to see. One being a navigation addition so you can use it for routes and it provide the directions like Google maps for example.

Second being the ability to add emergency contacts that also get pinged if you do have an accident, I’m aware the main reason for not having this is to avoid any unwanted worry for your loved ones for example but the ability to have it at your own choice to ping them would be amazing and helpful

Apart from those two things this app is great and if the app devs respond I’ll be excited to read the response

100% recommend though.

Thanks for the amazing feedback! We’ve worked hard to make the emergency alerting as fast and robust as possible so very proud of that.

Being able to follow routes is important to us and on the wish list. We have some amazing ride-outs in the system. We just need to figure out how best to deliver this once other priorities are completed.

Understand the friends & family element. When we first started that was our thoughts but were heavily advised against by head of control rooms & paramedics. It’s also the additional calls made to control room, potentially blocking their call system that was a concern if it came from those who don’t know what’s happened. Great questions though and thanks again.

More feature improvements on their way!