Premise - Earn Money 4+

I tried to cash out three days ago but it keep saying failed. I asked your agent and they tell me there is technical issue and your technical team is working on it. However it is not the first time. I cash out every week and it happened every week

Hi, I apologize for this issue. We're experiencing intermittent instability with our payments platform. Your withdrawal may not work at this time, but our team is working to fix the issue as quickly as possible. Thank you for your patience and understanding!

I got the app six months or so ago and within that time I have found it particularly challenging to do the “find the product” tasks as they can be time consuming and frustrating because most of the times the barcode needed is different to the ones on the shelves and it is sometimes difficult knowing what the item is due to the names being spelled incompletely on the task description. Within this period that I’ve had the app, I’ve only been able to see the explore/ locate tasks once on my app even after moving to another city, there still isn’t any available. I’m guessing they basically do only “find the product “ tasks now.
When it comes to withdrawing my earnings, I’ve had no issues so far. It’s quick and stress free, no complaints at all.

Overall, I would say go for it if you have some spare time on your hands to walk around the supermarket looking for items with barcodes you might not find. £3 for finding one item right is not bad if you ask me

Hi, thank you for your positive review! We’re glad you’re enjoying Premise. If there’s anything we can do to earn those extra stars, let us know - we’re always looking to improve! Feel free to reach out via in-app support with any doubts or questions. - Daniel

I literally went and completed 3 tasks (to a value of over £20) - each time I completed a task, I got an actual confirmation message saying it had been successfully submitted and was under review. Each task took me around 20-30 minutes to price report in each establishment.

Later in the afternoon, all of my submissions were rejected due to being “expired” as apparently they weren’t fully sent (despite getting a confirmation notice for each one). I contacted customer service to sort the issue, only to find myself in a back-and-forth with someone called Micheał - who may as well have been a robot (if he isn’t already) where he didn’t seem to want to address the fact that if the user gets a message with a green tick and says “task completed, your submission is now under review” - then why on earth would we question that it’s not been completely sent??

This took about and hour and a half of my weekend and I paid for parking as it was in the town centre. Only to now be out of pocket because of this scam app! Don’t even get me started on how when I first had it, I had about £10 from completing surveys and then (like what happened to most people) the app updated and I lost every penny of it.

Now Micheał has all my price reporting (as I can see the completed form with all my photos) so they have essentially gotten what they were after, but don’t have to pay out because it “expired”? Absolute con! Do not get this app.

Hi there! I'm deeply sorry about your frustration. Tasks expire when they don't upload into the system on time. Expired tasks never reach our servers. Unfortunately, we can't pay for submission that was never received by us.