Power Track 4+

SSE

    • 4.6 • 948 Ratings
    • Free

Screenshots

Description

This app displays a map showing UK areas affected by current power cuts.

IMPORTANT: This application will only display power cuts in the areas managed by Scottish and Southern Electricity Networks. Please see the screen shots for a map of the areas covered. If you are outside these areas, please contact your energy distributor regarding any power cuts.


We aim to update our mapping system in real time where possible. Information available includes:

Fault reference number
Emergency service centre number to call for more information or to report other power cuts
Areas affected by the network faults (by post code)*
Time the power went off
Time the next status update is due*
Time an engineer is expected to arrive*
Time the fault should be fixed*
Electric vehicle charge points location information in the proximity of current power cuts



*Where available




The app displays pins on a map overlay showing areas affected by current power cuts. Tapping on this pin gives you a link to more information about the problem. Power Track also provides a summary list of reported power cuts.



Customers can register (and subsequently un-register) to receive automatic updates on any current power cut(s). These updates include:

Time the next status update is due*
Time an engineer is expected to arrive*
Time the fault is expected to be fixed*
Confirmation that the fault has been resolved*



*When available




Note: When the fault has been resolved it will no longer be visible on Power Track and the Push Notifications will no longer link to the fault.



In normal circumstances each reported power cut will be represented on the UK map by an individual pin. Where we have a number of concurrent power cuts in a particular area a merged pin will be displayed in the centre of the affected region. When a customer zooms into this region of the map the merged pin will split out into the individual fault pins.



There may be situations when severe weather conditions occur, which affects a large part of our network area(s). In these situations Power Track will provide an update for the whole affected area rather than for individual faults.

What’s New

Version 5.4.0

-You can now provide extra detail when submitting a report about your loss of power
-We would like to share your details with our research partner so they can contact you about the quality of our services and how we can improve. We first need your consent. To obtain this, we've added a tick box at the end of the fault reporting form.
-Other bug fixes

Ratings and Reviews

4.6 out of 5
948 Ratings

948 Ratings

Andy T8 ,

Useful in a power cut

Recent UPGRADE I had to install to work with latest iOS now give EV charging points near power outage. Great idea BUT the banner announcing this seems Permanent covering the bottom of the map ? Why? Please make it disappear after a while so we can see all the map.

Good way of seeing if a power cut effecting your property is known about by SSE and to track their progress at sorting it out. Works on your phone when everything else at home needing electricity has stopped!

Ricky2110 ,

Dreadful ‘upgrade’

The general concept behind this is really good and something that other DNOs should consider. However the information supplied is frequently suspect, often a power cut shows on the map as affecting areas tens of miles apart but when you look at the postcode list there may only be a handful of postcodes affected, all in close proximity to each other. As an example, as I write this the postcode list for a 'Local Network' fault gives 10 postcodes in a small area about 10 miles west of Salisbury but the map shows a huge area extending eastwards into Hampshire as being affected.

Laughgirl467975215 ,

Appy Happy

Superb App! Downloaded following a power cut (our house only in a rank) and immediately after entering my details I was sent text updates until the fault was resolved. Repaired sooner than expected too, which was even better. Highly recommend this App…you’re not just left wondering when you’re going to get you’re next hot drink! 😀 Thanks SSE

App Privacy

The developer, SSE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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