Pocketdols - 포켓돌‪스‬ 12+

I love this app and it’s a creative way to interact with idols. The community on it are fantastic and lovely people. However replying to comments is hard. To reply to someone replying to us we have to screen shot it and upload it as a picture. Perhaps you could add a function that allows us to reply in the comment section , also perhaps adding tags so like we can tag other users and when up you get tag a notification comes through. Thank you for reading.

Hello, this is the POCKETDOLS Customer Center.

Thank you for reaching out, and we appreciate your interest and support for POCKETDOLS. Your feedback is highly valued, and we have relayed it to the relevant department for review.

We sincerely appreciate your use of our service, and we are committed to continually improving to offer you the best experience possible.

If you have any further questions or concerns, please feel free to let us know.(cs@neohago.com)

Best regards,
Pocketdols.

Hi Pocketdols team! First I want to say that I love this app, the idea of being able to interact with an idol that I’ve loved for so long is such an amazing concept, especially for an international fan like me that doesn’t have the opportunity to attend fanmeetings. So I’m very grateful for this app! And the Lovelyz members are very good at responding and sending lovely messages to fans.

However, the app could use a little updating.
When a post is made onto the feed, you are able to read it easily. However, when a reply is made to the post, it is cropped, so that only part of the reply can be seen. This is my main issue, as even if an idol replies to your post, sometimes you aren’t actually able to read the entirety of what they have responded, which is the whole point of the app. If this could be fixed as soon as possible, I, as well as other Pocketdols users would be very grateful!
Also, could I suggest the use of a notifications tab? Therefore, users can be alerted when an idol or another user has replied to their post. This is also useful as it would make it easier for users to be able to access their posts more easily, rather than having to scroll through the whole feed, which can be especially difficult when an idol is active because there are a lot of posts.

Thank you for listening!

한:
안녕 포켓돌 팀! 먼저 이 앱을 사랑한다고 말하고 싶다, 오랫동안 사랑했던 아이돌과 교류할 수 있다는 생각은 정말 놀라운 컨셉트다, 특히 팬미팅에 참석할 기회가 없는 나 같은 국제적인 팬들에게는 더욱 그렇다. 그래서 나는 이 앱에 매우 감사해! 그리고 러블리즈 멤버들은 반응도 잘하고 팬들에게 사랑스런 메시지를 보내는 것도 아주 잘한다.

하지만 이 앱은 약간의 업데이트를 사용할 수 있다.
사료에 포스트를 만들면 쉽게 읽을 수 있다. 그러나, 그 게시물에 회답할 때는, 회답의 일부만 볼 수 있도록, 잘라 버린다. 이것은 나의 주요 이슈인데, 아이돌이 당신의 게시물에 답장을 보내더라도, 때때로 당신은 그들이 응답한 것을 전부 읽을 수 없을 때가 있다. 그것이 앱의 전체 포인트다. 만약 이것이 가능한 한 빨리 고쳐질 수 있다면, 나뿐만 아니라 다른 포켓돌 사용자들도 매우 고마워할 것이다!
또한 알림 탭 사용을 제안할 수 있는가? 따라서 아이돌이나 다른 사용자가 자신의 게시물에 회신했을 때 사용자에게 경고를 보낼 수 있다. 이는 아이돌이 활동할 때 게시물이 많아 특히 어려울 수 있는 전체 사료를 스크롤해야 하는 것보다 사용자가 게시물에 더 쉽게 접근할 수 있어 유용하다.

들어줘서 고마워!
(저는 한국말 잘 못해요 미안해요)

Hello, this is Pocketdolls Customer Center.
Thank you very much for your interest in the app.
The function you mentioned is being updated.
Also, the use of the notification tab you mentioned will be updated later.
Thank you.