Places Leisure 17+

Much better!

This is a much better app - love the option to add to calendar and see the classes that are available.

However! It’s adding me to notifications that I haven’t requested - when a class is full and you can request to be notified. Apparently I have but I don’t get the notifications?!

Anyway to stop/undo this? It’s like it’s set for certain classes every week.

Developer Response ,

Thanks for your review. Could you email our team on Placeslocker@pfpleisure.org with the email you use for booking and we can look into this.

ERROR 404-page not found

Tried to cancel a class today well before the 2 hour deadline using the previous version of the app. I wasn’t able to access it - Error 404 -page not found. Forced to download the new version of the app, even though the previous version worked absolutely fine for my needs. Tried to log in. Says my login credentials are invalid. No reason why they should be as I haven’t made any changes to my password. So I tried using the Forgotten password button. And guess what, I get a response “Error 404-page not found”. All the time this has taken has taken me over the time mean I will now get a fine. I am unable to viewing any bookings or make any bookings. And I use the gym daily at the moment. There was not even any communication about a cut off date when the old app would become inactive. This is all extremely frustrating! And has taken an hour already. Technology is supposed to make life easier!

Potential data breach

Downloaded the app as requested. After a constant back and forth between logging in and errors, I eventually managed to get into the app. I immediately switch on two factor authentication. Within 3 minutes of navigating it, I was booted out and told to long back in again. I go to use the same password, and it is incorrect. I then get a huge spam of emails requesting the log in codes. I go to change my password, which seems successful, go to log in with the new password and the app still won’t let me in.
I’ve had another spam of emails sending me access codes which I have not asked for. There’s no direct links to help on the emails, and offices are closed so I can’t contact anyone. Tried contacting the sports centre I go to directly and they said there’s nothing they can do about it. Please check my account and ensure it’s secure. I will be emailing now and attempting to call tomorrow. Not good!

Developer Response ,

Thanks for getting in touch and raising your concerns. Please contact our support team on placeslocker@pfpleisure.org for support and we will look into your concerns further.