Phone and Pay 4+

No exaggeration when I say this is genuinely the worst app on any device I’ve used in my nearly 30 years of life

10 minutes to pay for parking it took me.

You sign up, register. Confirm your mobile number. Confirmed, then you log in again. To log in you have to confirm again via SMS, i just done that? Anyway, we’re in the app now. Look for parking location, select my location, select time you want to finish your parking. Oh wait you can’t pay yet you need to add a payment card . Ok that’s fine. Add my card, asking for my address too for some reason which is too much for a parking app. Bank app asks for verification which is expected, gone through that, wait for the app to refresh, boom. Your cards added on your file. But you gotta rebook your parking again. I just added my card why do I need to go through the long process of adding my card? Anyway, go through it, add my address AGAIN, add my card details, boom. Your bank needs to verify the purchase, but I just done this? Anyway, all done. This took me the best part of 10 minutes just because the UX/UI is genuinely dreadful. I hope the company or whoever’s contracted to design the apps takes this feedback into account because it should t take more than 1 minute max to pay for parking. Too many unnecessary steps.

Adds card -

Truly zero stars rated app. Not user friendly in any way. Unresponsive and laboured to use. Tried a few times to get the car registration into the app without success. Then getting payment method aligned is close to impossible. When you consider all the other parking payment apps available and how easy they are to use you have to conclude that this app can only have been designed to be this terrible. Wouldn’t be surprised if the company earns more revenue from exasperated non payment fines (the car park I used was in a hospital facility where parking isn’t easy and time is important) than it does actual parking. Deleted the app and would sooner park in the middle of a roundabout than use their facilities again. Can you give negative stars ?

This is honestly the worst app for parking. First off the parking is cash only which was an issue until I saw there’s an app you can pay from. I was like cool I’ll do it that. Only to get on the app spend a millennia registering onto the app. Next annoyance is there’s no apple/google pay so you have then spend a minute signing your card up. Fine that’s all good I’ll do that. I select my time I need and enter my details and then try to book my time. Only for it to fail and repeatedly as it keeps forgetting my card. The parking does give you half an hour free but you spend that half an hour trying to bloody pay for the rest of your time. It shouldn’t be that difficult to pay for parking !!