Palazzetti - Manage your stove 4+

Problems apparently fixed

I had many connection problems with this app. I stopped using the app. Two weeks ago the Company asked me to remove my negative 1 star review. I went back to the app and discovered a firmware upgrade which I downloaded and installed. Now it appears to work reliably. It’s early days but, with the network problems solved by the firmware upgrade, I find it a decent app. I have revised my rating to 4 stars. Would get 5 stars if it told me how full the pellet hopper was.

Developer Response ,

Hello, in order to receive help on the Connection Box, we invite you to write to us directly at app@palazzetti.it. In case your problem has been solved, we invite you to modify or cancel your comment according to your degree of satisfaction with the service received. Thanking you in advance, Sincerely, Customer Care Palazzetti

Great little app but slow to open at times

This app is well designed and the timer screen gives a lot of flexibility, while still being fairly intuitive to set up. Sometimes the app is a bit slow to open and sometimes it doesn't automatically go to the control page, even though I've ticked on the star which should take me there without further button pushes.
Wish list - HomeKit integration please!

Glitchy and slow

Having spent a tidy sum on my stove and WiFi module, I really expected an App that was up to the job. This app falls way below what is expected! Having been warned off the app and WiFi module by my official installer (he told me that a great deal of people have complained to him about it) I still went ahead and bought one as I need to control my stove when away. This app really should be much better than it is, when you take into account the cost of the stove and the WiFi module, which I had to buy separately. The app can be extremely slow to respond and on many occasions keeps refreshing, often displaying an error code. When the app does respond, on a few occasions, it shows that it has carried out my chosen command, for example to turn the stove off, when in reality, it hasn’t....which is extremely annoying! Come on guys! Your stoves are some of the most expensive on the market (and the best), please design an app that’s just as good!

Update….the Wi-Fi connection box and app are still awful. What now makes things worse is palazzetti have a subscription model, which having spent so much money on the stove and the connection box, should be free!