Palace Resorts 12+
Palace Resorts, S.A. De C.V.
Designed for iPad
-
- Free
Screenshots
Description
With ten resorts overlooking the crystal clear waters of the Caribbean Sea, Palace Resorts sets the standard in the five-star category and the all-inclusive luxury accommodations in Mexico and Jamaica.
The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an unforgettable vacation will be available at your fingertips. You will be able to request room service with the touch of a button. Schedule all your activities, book your spa services or reserve a table at world-class restaurants.
Download now and enjoy a new Palace Resorts experience.
Features:
* See schedule of daily activities and nightly shows at your hotel.
* Organize all your activities with your very own agenda.
* Pre Check-in.
* Request room service.
* Reserve your spa services or a table at the restaurants.
* View property maps.
What’s New
Version 2.1.67
We've updated the app's design! Enjoy the new look!
Ratings and Reviews
The Grand continues to live up to it’s name
Arrived Tuesday 13th Sept and it feels as if we never left two (long) years ago, the C-19 interruption has now lifted and it’s great to be back, many of the “old” staff are still working at keeping the customers happy - more home than hotel.
Palace App improvements needed
We usually book a 14 day holiday, either 2 individual weeks or 10+4 days which means Palace Resorts give us two booking references
Problems arising with app
1. Unable to see full account status billing, full resort credits and activities/ spa treatments for the whole 14 days in one go
2. At the end of the first part of our stay everything associated with that stay gets deleted from the app. All that gets carried over to the other booking is the existing Billing statement .our activities that were Pre booked activities/ spa and our transportation booking for that period disappear!!!!
Other problems are our left over resort credits from the first period disappear even though we have obtained agreement they can be used in the second period. Oh and our band door key gets turned off at transition even though they tell us it is programmed for the full two weeks!!
Shocking app. I see someone else’s booking
Apart from the fact I see my booking plus someone else’s (who has the same name as me) which is terrible to start with. Almost every option I do results in the spinning wheel of doom before nothing happens. It defaults to another hotel each and every time I open the app. Plus I can’t check in before I travel, it says I have no profile. I’ve given up with this joke of an app. Actually saddens me that this ever passed any kind of testing.
App Privacy
The developer, Palace Resorts, S.A. De C.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Palace Resorts, S.A. De C.V.
- Size
- 251 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 12.1 or later.
- iPad
- Requires iPadOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References Infrequent/Mild Cartoon or Fantasy Violence Infrequent/Mild Horror/Fear Themes Infrequent/Mild Medical/Treatment Information
- Copyright
- © 2023 Palace Resorts
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.