Oticon Companion 4+
Hearing aid remote control
Oticon A/S
-
- Free
Screenshots
Description
Control your hearing aids discreetly with the touch of a finger
This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range).
Just a note: some features may be available depending on your hearing aid model. Check below for details.
• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
For optimal performance, we recommend updating your device to iOS 15.2 or later.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
What’s New
Version 1.5.1
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
Ratings and Reviews
New product pairing
Earlier today I visited audiology to receive a replacement hearing aid. They told me that I would need to delete the Oticon Companion app from my phone because it wouldn’t recognise the new one. Fair enough but after three downloads the app refused to recognise the new one so I contacted Oticon UK for help.
Their response was immediate and spot on with what was needed to solve the problem. Excellent service.
Developer Response ,
We appreciate your fantastic review! We're sorry you had trouble at first, but we're so glad our team could help get things sorted quickly. Feel free to reach out if you have any ideas or questions. Thanks again! Kind Regards,
Hearing assistant
I have been using Opticon Companion for quite some time it’s brilliant it lets me know if either of the aids are not working properly it also lets me know how much charge is left on each aid I would certainly recommend it
Developer Response ,
Dear Mary, Thank you so much for your kind words! We're happy to hear Oticon Companion is helping you keep track of your hearing aids. Your recommendation means a lot to us! If you ever have any questions or feedback, we're here to help!
Still useless
Takes forever to connect still despite the bold claim that connectivity has been improved with the new release. Still disconnects for no apparent reason and then you have to go through the usual rigmarole of turning every device off and on. several times. I’ll definitely consider another make of hearing aid next time. What’s the point in spending the thousands of ££ that they cost if they can’t even provide a decent app.
Ironically the old app used to work perfectly 🤷🏼♂️
Developer Response ,
Dear Dobbalina,
we are extremely sorry about the inconvenience and we are doing everything we can to make the Oticon Companion app reconnect faster and stay connected in the background for longer. We are hoping to be able to implement improvements in upcoming app update, which is upcoming.
Meanwhile, you can tap three times on the power button on the side of your iPhone (or press the 'Home' button at the bottom of your iPhone if your iPhone model has this) to enter a quick hearing aids settings menu that allows you to make volume adjustments and change programs. This can also be done from your phones lock screen.
Best Regards, Oticon
App Privacy
The developer, Oticon A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Oticon
- Size
- 445 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 7.4 or later.
- Languages
-
English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2023 SBO Hearing A/S
- Price
- Free