MyTelenet 4+
The all-in-one app
Telenet
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Check your usage, Wi-Fi and bill easily, from anywhere, with the MyTelenet app.
Convenient, because it's all in one place. That means never having to search again, and always being up to date on the latest news about your monthly plan, services, products and more. That's the MyTelenet app!
Check your usage
- Track how much mobile data and how many texts and minutes you have used so far.
- Find out when your internet usage will be reset to 0%.
- Choose additional control by configuring usage notifications.
Improve your Wi-Fi network
- Check your network and be immediately aware of an internet problem.
- Solve Wi-Fi problems in no time by diagnosing your network.
- Make your Wi-Fi coverage giga-fast everywhere by ordering a Wi-Fi pod.
- Give your guests instant access to your network with Wi-Fi Sharing.
- Measure your internet speed or reboot your modem via the app.
Pay your bill in a jiffy.
- Check your outstanding balance and pay it directly in the app.
- View bills from up to 14 months back.
- Authorize and administer direct debit payments.
Manage your products
- See all your products, clearly presented in detail.
- Take an additional product or disable an option.
- Check and update your customer account, login and other personal details.
Questions? Use the Help function
- Navigate to the answer to your question.
- Chat directly via WhatsApp.
- Ask experts in De Netweters.
- Find the nearest Telenet shop.
Want to have everything all in one place and always be up to date? Then download the free MyTelenet app now!
Tips? All your feedback makes the app better. So feel free to let us know what you think in the app itself!
What’s New
Version 5.12.1
An improved app? It's ready and waiting for you! Take advantage of the latest version with fewer bugs by updating your app.
Are you as excited as we are about the improved app? Then leave an enthusiastic app rating. Do you have a golden tip, a problem or other feedback? Let us know via the form in the app, and we'll work on it. Because all our customers are worth five stars to us!
Ratings and Reviews
Does work on iOS 14.3 iPhone12 or iPad
It’s utterly frustrating that Telenet still hasn’t fixed the many shortcomings in this app especially since they insist it is used for fault finding (at which it rarely if ever excels).
Crazy account set up
Having a web view rather than native app is an appalling experience, so bad I could not sign up or log in. Come on guys this is terrible. Plus I selected English but the web site didn’t get the message!!!
Pathetic
Doesn’t allow any sort of customisation of your router or provide anything useful. A truly pathetic app for an ISP
App Privacy
The developer, Telenet, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Telenet
- Size
- 103 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.3 or later.
- iPod touch
- Requires iOS 15.3 or later.
- Mac
- Requires macOS 12.2 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French
- Age Rating
- 4+
- Copyright
- © Telenet BV
- Price
- Free