MYPEUGEOT APP 4+

Peugeot 3008

How can I sum it up. I bought the Peugeot 3008 and I didn’t even know the Peugeot app existed. My car dealer told me about the app when I picked my car up. To be honest I just thought oh yeah it won’t be good. Well if I had a hat to eat I would so all I can do is eat my words. The app is very informative from telling you how long you have driven to telling you what the consumption was on that trip. It tells you what the symbols mean on the dash should any of them come on. Can tell you where the cheapest petrol station, and I’m also told that if you pay for something at the dealership it can also be used as a tracker.
I have a VW app as I have a transporter van and being honest Peugeot knocks spots off it. In all fairness the VW app isn’t even in the same league as this.
I have to admit the Peugeot giant has finally awoken and I do believe they can give some of the German manufactures a run for there money. Honestly Peugeot stay with what you are doing please don’t change anything from the cars to the app.

Can’t log in if outside of home Wi-Fi

I would like to give this application more stars, because it was great when it was working. But sadly since few months it hasn’t been that great.
For the past few months it constantly logs me out on its own and it’s impossible to log in back again. When I’m logged out it doesn’t record trips. Bluetooth works fine by the way. The problem is that I can only log in when I’m at home and use my own Wi-Fi network. So if I’m at home I can open the app (log in if necessary) then drive and at the end of the trip it transfers the details of the trip to the app. But as soon as I leave the app it won’t open again or doesn’t let me log in again, saying incorrect name or password. It just won’t open again even if the mobile internet is at full strength of 4G and everything else works just fine. Subsequently it doesn’t record any return trips, and even if I log in again at home all the remaining details are lost.
There was no problem before, if occasionally app stopped working I was able to receive missing details at the end of the next trip. It is a nightmare now, and a great shame because I need it for work to record work trips. At the moment I can only record trips originating from my home, but not the return or anything between.
I tried reinstalling the app, and Bluetooth connections but still no luck. Please can you make it work again?

Worst app I’ve ever used

This is the worst app I’ve ever used and the Stellantis Remote Services (RS) the worst of any manufacturer. All it can do is query the state of charge (SiC) and turn preconditioning on and off. It fails to even connect to the car about 25%-30% of the time. When it does, the SoC is out of date and you need to manually refresh the data, which takes forever or similarly often fails to connect. Stellantis regularly denies access until you reset your password - happened to me twice in the last three weeks. And then the reset failed. All the time locking me out of the RS until I have it another try later. If you share the car, only one device can have access to RS. When I tried to set it up on my partner’s mobile it unsubscribed me from RS completely. As of this year, Stellantis now charge a subscription to RS. It’s not worth it. In fact I should be charging them for field testing their inept app implementation. And if access to remote services is important to you, then think twice about buying a Stellantis car at all.

Update: The app has now stopped showing the state of charge and I can’t use the preconditioning function. Yes, I have raised this via the app as indicated in the response, providing all the screenshots and platform details. Three weeks later, it’s still not been resolved.

Developer Response ,

Dear customer, we are sorry to learn of the issues you have encountered with the App. We are keen to investigate further, so please could we invite you to complete the form wich you will find from the HOME PAGE of your App: CONTACT & ASSISTANCE > CONTACT US > WRITE TO US. One of our Customer Care team will be pleased to review it