Marina Bay Sands Singapore 17+

Don’t understand the point of all this pre-registration stuff. None of the apps work correctly, the verification process is broken and even if you manage to do it…you need to go through the check in process anyway. There are zero offers and earning ‘resort points’ just seems a cynical data collection exercise. If they are trying to achieve some form of loyalty then they need to actually provide some value to the customer in order to do so.

This is an unacceptable useless app. It requires a ton of unnecessary security checks and additional steps, and it does not support social login which would make the process much easier and secure. After spending about 20 minutes to complete the process (if you really insist) you discover than there is nothing you can do afterwards. It does not recognise the reservation name and there is no other way to and the reservation. What a pity for such a premium hotel.

Lots of faff inputting passport and taking selfies so as loading up check in details in order to get an electronic key on my phone. TOTAL WASTE OF TIME - it does not work (except in the lift). Had to check in in the normal way in the end.