Ma Banque 4+

I like this app very much, it gives me more options than other banking apps that I have used, such as setting up budgets and being able to allocate certain entries to those budgets and actually being able to schedule a meeting with your bank advisor through the app and being able to add that meeting directly to your calendar. I also like the fact that you can easily print out all your statements going back years.

The one thing that irritates me immensely, and I’m sure can be easily rectified, is the section called ‘libellé complémentaire’. There should be a delete button in this field because I always make a detailed note of what the amount pertains to and every time, I have to delete, letter by letter, the basic information that is pre-filled for me. Either provide a delete button for app users or do not write anything in that field so we can fill it in ourselves.

It would also be nice if this app was available in English. I used to use the HSBC app and this was available in both languages.

Aside from those two niggles, I think this is a very good app and I can highly recommend it.

Bonjour, merci pour votre commentaire ainsi que pour la note attribuée. Nous sommes ravis que votre nouvelle application vous apporte satisfaction ! Restons connectés, votre application continuera d'évoluer ! Lucie de l'équipe mobile.

The look and layout are completely changed from this app used to be. Unfortunately this change is not as helpful as I hoped, and it is disappointing. It is helpful to add English as a supporting language. However, many useful functions the the old version had are removed. If it is due to reduce localising effort, I would prefer not have it localized, in exchange of the functions back. For example, to categories the type of spending in each the spending entry; to view the revenue and outgoing trend report; to edit the spending entry note in order to better track; to see both current account and savings account in the same page, rather than swipe to another page. I am very surprised that some of those functions are removed, as more and more online banks allows users to do so in their apps. I would suggest to reconsider what users need when banking solely online or over the phone/email.

Bonjour, merci de nous avoir écrit. Notre application a beaucoup évolué depuis que vous avez publié votre commentaire, avez-vous pu profiter de toutes les nouvelles fonctionnalités ? Qu'en pensez-vous ? Bonne journée, Lucie de l'équipe mobile

So is it to use always reliable.
I absolutely love this bank and the customer service is better than any bank I have ever had in my adult life so a massive thank you I always recommend you

Bonjour, merci pour votre commentaire. Nous sommes ravis que votre nouvelle application vous apporte satisfaction ! Restons connectés, votre application continuera d'évoluer ! Lucie de l'équipe mobile.